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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon CloudSearch

    Score8.5 out of 10
    N/AAmazon CloudSearch is enterprise search as a service, from Amazon Web Services.N/A

    IBM Watson Discovery

    Score9 out of 10
    N/AIBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.N/A
    Pricing
    Amazon CloudSearchIBM Watson Discovery
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon CloudSearchIBM Watson Discovery
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Amazon CloudSearchIBM Watson Discovery
    Considered Both Products
    Amazon AWS
    No answer on this topic
    IBM
    Chose IBM Watson Discovery
    Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    81%
    Would buy again
    21 Answers
    Delivers good value for the price
    No answers on this topic
    74%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    23 Answers
    Best Alternatives
    Amazon CloudSearchIBM Watson Discovery
    Small Businesses
    Elasticsearch
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Medium-sized Companies
    Elasticsearch
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Enterprises
    Elasticsearch
    Score8.5 out of 10
    Amazon CloudSearch
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon CloudSearchIBM Watson Discovery
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.3
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    4.8
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Amazon CloudSearchIBM Watson Discovery
    Likelihood to Recommend
    Amazon AWS
    Amazon Cloudsearch can be suitable for some queries that require fast data. For example, in our case, we used CloudSearch, in a tool called Global Search. That will search everything like names, emails and a lot of stuff in our application. If you want fast data and you have a simple query, Global Search isn't appropriate for you.
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    IBM
    Overall, IBM Watson Discovery is an amazing technology that we use with our clients to address various business problems, but the biggest challenge has always been about ingesting, analyzing, enriching, and searching huge collections of documents and allowing our end users and SMEs to be able to search for what they need to reduce the time and efforts spent daily on a manual search through various collections of documents. We have successfully managed to reduce manual work by over 80%, and now our SMEs are being used for the skills they have to gather insights rather than do manual work.
    Incentivized
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    Pros
    Amazon AWS
    • Really fast queries
    • Good Reporting
    • Reduce the cost of the server
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    IBM
    • It is an excellently fast platform with documents and the answers to queries.
    • With automation learning beneficial as it saves time.
    • When searching for a document, everything stays located and easy to find.
    • Acceptance of various documents.
    • It has a quite comfortable Technical support, always available when required.
    Incentivized
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    Cons
    Amazon AWS
    • Can take some time to implement
    • The initial configuration can be tricky
    • Takes some time to update the values
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    IBM
    • I believe AI should be more flexible about providing data. However, it's understandable that you need to provide the details you need in a more specific and detailed way.
    • The interface could use more tweaking. Being new to the program, it was kind of hard to navigate.
    • Luckily, there was a customized feature of the dashboard that I could set up, and having something that you know where you are placed always feels familiar and comfortable.
    Incentivized
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    Usability
    Amazon AWS
    No answers on this topic
    IBM
    IBM Watson Discovery has the best user capabilities and easily transform business decision-making portfolio. The automation system saves time used in data analysis as opposed to manual research that consumes a lot of time. The visualization across the dashboard enables my team to interpret complex data and use it to make reliable marketing decisions.
    Incentivized
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    Support Rating
    Amazon AWS
    No answers on this topic
    IBM
    Similar to all IBM Watson and Salesforce product solutions, the overall support would be a 10/10. Their provided FAQ's help with frequently experienced issues and if still unable to figure something out, their customer service representatives are always super responsive. With instant chat functions available, it is easy to ask a quick question rather than sitting on hold.
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    Alternatives Considered
    Amazon AWS
    I didn't investigate the best alternatives to CloudSearch, but did help with implementing this feature in our application. But from what i tested and used - Cloudsearch is very fast to get queries. Some negative points can be the time to implement this and some configurations that can be tricky.
    Incentivized
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    IBM
    Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or research. If you own or plan to use other services from the IBM Watson family, there is no doubt that Watson discovery is your best option. Another important point is if you plan to use a cloud or on-premise service (local server or private cloud).
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    Return on Investment
    Amazon AWS
    • Positive Point - Reduced the server load
    • Negative point - Not suitable for all queries
    • Negative Point - Time to implement this feature
    Incentivized
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    IBM
    • We find its Enterprise plan expensive for a country of LATAM. For US or Europe based businesses, looks great.
    • A Big Data and massive queries based company would find the service expensive. Maybe a flat price plan would be helpful.
    • Have you thought in making a cheaper plan where you take the learning from your customer's data to enrich your AI tool?
    Incentivized
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    ScreenShots