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IBM Watson Discovery

IBM Watson Discovery

Overview

What is IBM Watson Discovery?

IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.

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Learn from top reviewers

Simplify consumer support and decision-making using IBM Watson AI Services.

Rating: 8 out of 10
November 25, 2024
IncentivizedVetted ReviewVerified User
IBM Watson Discovery is able to extract insights from a wide range of unstructured data sources—including social media posts, emails and text documents—by means of advanced na...
Continue reading
Robyn Goodfellow
Employee - Information Technology
Full Stack Developer
Eureka Software
IBM Watson Discovery5 years of experience

Efficient content creation and data optimization platform

Rating: 10 out of 10
July 10, 2024
IncentivizedVetted ReviewVerified User
IBM Watson Discovery gives my team working base for doing thorough market research. It offers efficient data analysis services after data collection from social media platform...
Continue reading
Susan Green
Professional - Marketing
Product Marketing Manager
Smartpay New Zealand
IBM Watson Discovery2 years of experience

Data Value Unravelled with Cloud Based Insights from IBM Watson Discovery.

Rating: 9 out of 10
June 18, 2024
Vetted ReviewVerified User
IBM Watson Discovery is applied in our chatbot for a seamless customer service experience. Also the cloud based Insight architecture of IBM Watson Discovery that unraveled the...
Continue reading
Verified user
C-Level Executive
IBM Watson Discovery5 years of experience

Great tool to analyse and extract useful information from your data.

Rating: 8 out of 10
April 10, 2024
IncentivizedVetted ReviewVerified User
We use IBM Watson Discovery in our organization to efficiently and accurately analyse our data and extract useful data points and insights to further improve our software. And...
Continue reading
Verified user
Analyst
IBM Watson Discovery3 years of experience

An integrated automation tool, capable of tracking, storing and analyzing the data.

Rating: 10 out of 10
December 14, 2023
IncentivizedVetted ReviewVerified User
This high-quality Artificial Intelligence Platform maintains consistency in the monitoring of all data while having an optimal automation system for internal processes, making...
Continue reading
Leah Patterson Moore
Team Lead - Information Technology
Robotic Process Automation Consultant
Ingram Micro
IBM Watson Discovery4 years of experience
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Awards

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Pricing

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IBM Watson Discovery

IBM Watson Discovery

N/A
Unavailable

What is IBM Watson Discovery?

IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/cloud/watson…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Elasticsearch?

Elasticsearch is an enterprise search tool from Elastic in Mountain View, California.

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Product Details

What is IBM Watson Discovery?

Watson Discovery is a Natural Language AI platform for discovering relevant answers and insights among natural language information sources. Watson Discovery’s Smart Document Understanding and Natural Language Models are trained to recognize both the structure and domain specific language of complex documents in multiple content formats that include PDF, HTML, tables, images, websites etc. The out-of-box and low-code offering can be configured by the business domain experts with little to no support from IT.

IBM Watson Discovery Features

  • Supported: Smart Document Understanding
  • Supported: Semantic Search
  • Supported: Content Mining

IBM Watson Discovery Competitors

IBM Watson Discovery Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.

UiPath Document Understanding, Coveo Relevance Cloud, and Amazon Elasticsearch Service are common alternatives for IBM Watson Discovery.

Reviewers rate Usability highest, with a score of 8.6.

The most common users of IBM Watson Discovery are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 26)

Simplify consumer support and decision-making using IBM Watson AI Services.

Rating: 8 out of 10
Incentivized
November 25, 2024
RG
Robyn Goodfellow
Full Stack Developer
Eureka Software (Computer Software, 11-50 employees)
Vetted Review
Verified User
IBM Watson Discovery
5 years of experience
Use Cases and Deployment Scope
IBM Watson Discovery is able to extract insights from a wide range of unstructured data sources—including social media posts, emails and text documents—by means of advanced natural language processing. Examining trends, connections, and patterns in large-scale data simplifies our customer service and advances our data-driven decisions. Also, using IBM DB2 improves Watson since it can change to fit different data needs, enabling teams to collaborate more successfully.
Pros
  • Great ability to sort through and absorb records.
  • Improves several computer languages' data analysis efficiency.
  • Combining chatbots helps to simplify customer support procedures.
Cons
  • Issues with high learning curves and building up and training artificial intelligence models.
  • Different rates and issues with IBM Watson Discovery integration.
  • Users without the means to pay for extra features have few options from the standard package.
Likelihood to Recommend
Companies with a strong IT foundation looking for data-driven insights and efficient data analysis tools should give IBM Watson Discovery top consideration. It is a great instrument for making decisions, combining several data sources and offering insights motivated by artificial intelligence. Also, its personalizing tools let us maximize models for our specific study requirements.

Efficient content creation and data optimization platform

Rating: 10 out of 10
Incentivized
July 10, 2024
SG
Susan Green
Product Marketing Manager
Smartpay New Zealand (Financial Services, 51-200 employees)
Vetted Review
Verified User
IBM Watson Discovery
2 years of experience
View profile
Use Cases and Deployment Scope
IBM Watson Discovery gives my team working base for doing thorough market research. It offers efficient data analysis services after data collection from social media platform and online blogs. It has established reliable engagement infrastructure enhances direct customer interaction. It provides comprehensive data insights that enhances effective decision-making. This product has provided reliable solution for adverse business effects.
Pros
  • Provision of comprehensive business insights
  • Content optimization
  • Enhancement of productive customer engagements.
Cons
  • There are no missing functionalities from this software.
  • I have not observed any challenge from the overall performance.
Likelihood to Recommend
I have been able to make informed decision on efficient content that we can publish on our social sites with suitable data. It provides real-time insights that enables my team to analyze business trends that anticipate market changes. Predictive data analytics has enhanced strategic forecasting that enables the organization to address consumer preferences.

Data Value Unravelled with Cloud Based Insights from IBM Watson Discovery.

Rating: 9 out of 10
June 18, 2024
Verified User
C-Level Executive in Corporate
Information Technology & Services Company, 51-200 employees
Vetted Review
Verified User
IBM Watson Discovery
5 years of experience
Use Cases and Deployment Scope
IBM Watson Discovery is applied in our chatbot for a seamless customer service experience. Also the cloud based Insight architecture of IBM Watson Discovery that unraveled the value of our data: automated data retrieval and NLP content simplification. That saved our time and now makes data control much more accessible. It was also easy with Watson's graphical user interface to train the models of natural language processing in adjusting chatbot templates well. With IBM Watson Discovery, our products and customer satisfaction have increased tenfold. So easy and effective that we were astounded. Overall, IBM Watson Discovery is top notch in sentiment analysis and web service integration.
Pros
  • Its flexible, no-code platform allows easy integration into our chatbots.
  • It accelerates the development of cognitive applications with its simple query language and automatic data ingestion.
  • Can process almost every type of file format.
Cons
  • Their lowest tier plan only allows a limited number of Discovery instances.
  • The pricing also increases significantly if you choose to use a higher tier plan.
Likelihood to Recommend
I'm most likely to recommend IBM Watson Discovery. As its cloud based Insight architecture saved our time by automating data gathering and simplifying the content of NLP. Moreover, using the graphical interface, we efficiently trained NLP models, which allowed us to receive a noticeable increase in customer satisfaction.

An integrated automation tool, capable of tracking, storing and analyzing the data.

Rating: 10 out of 10
Incentivized
December 14, 2023
LP
Leah Patterson Moore
Robotic Process Automation Consultant
Ingram Micro (Information Technology & Services, 10,001+ employees)
Vetted Review
Verified User
IBM Watson Discovery
4 years of experience
View profile
Use Cases and Deployment Scope
This high-quality Artificial Intelligence Platform maintains consistency in the monitoring of all data while having an optimal automation system for internal processes, making this software ideal for any organization that remains in constant dealing with customers, that is, its ability to reduce the work done by customer service representatives is unbeatable, which makes all responses and content clearer and resolution easy and fast.
Pros
  • It is an excellently fast platform with documents and the answers to queries.
  • With automation learning beneficial as it saves time.
  • When searching for a document, everything stays located and easy to find.
  • Acceptance of various documents.
  • It has a quite comfortable Technical support, always available when required.
Cons
  • It should have a lot more free features, at least in the beginning, to get more information and dig deep.
  • Some improvements in its interface I would like to see in new updates.
Likelihood to Recommend
With this work tool, work time is significantly reduced since everything is automated and controlled. Several documents are ingested simultaneously, consulting automatically. It is a great solution for your business, with a good follow-up of potential clients, helping them with whatever they need; we also have the best learning system and powerful text analysis. We recommend IBM Watson Discovery; it will help in the growth of the organization.

Great tool to analyse and extract useful information from your data.

Rating: 8 out of 10
Incentivized
April 10, 2024
Verified User
Analyst in Research & Development
Information Technology & Services Company, 51-200 employees
Vetted Review
Verified User
IBM Watson Discovery
3 years of experience
Use Cases and Deployment Scope
We use IBM Watson Discovery in our organization to efficiently and accurately analyse our data and extract useful data points and insights to further improve our software. And all this can be done by using their powerful API which not only is fast and accurate but can analyse almost every type of document such as pdf, excel, word, txt etc. So now we don't need anyone to manually extract data from these files or hire freelancers to do it for us.
Pros
  • Help us analyse and extract useful data points and insights.
  • Powerful API which is both fast and accurate.
  • Can analyse almost every type of file including word, pdf, excel, txt etc.
  • No need to hire anyone or a freelancer to extract the data.
Cons
  • Better predefined queries to quickly analyse data after setting it up.
  • Need better OCR as it struggles with any data have images.
Likelihood to Recommend
If your main goal is to only analyse data that only includes texts, then you should go with IBM Watson Discovery as it is really good at it and the API that it provides is really powerful and analyses almost every types of file. But if your data includes images, then IBM Watson Discovery may not be the best choice for you as it struggles with OCR.
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