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An integrated automation tool, capable of tracking, storing and analyzing the data.
Updated December 14, 2023

An integrated automation tool, capable of tracking, storing and analyzing the data.

Leah Patterson Moore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Discovery

This high-quality Artificial Intelligence Platform maintains consistency in the monitoring of all data while having an optimal automation system for internal processes, making this software ideal for any organization that remains in constant dealing with customers, that is, its ability to reduce the work done by customer service representatives is unbeatable, which makes all responses and content clearer and resolution easy and fast.
  • It is an excellently fast platform with documents and the answers to queries.
  • With automation learning beneficial as it saves time.
  • When searching for a document, everything stays located and easy to find.
  • Acceptance of various documents.
  • It has a quite comfortable Technical support, always available when required.
  • It should have a lot more free features, at least in the beginning, to get more information and dig deep.
  • Some improvements in its interface I would like to see in new updates.
  • Text learning and analysis system.
  • Simultaneous document control.
  • Compatibility with numerous formats.
  • Good artificial intelligence system.
  • Saving time in information processes.
  • Characteristics of analysis of documents from different sources.
  • Compilation of reports.
  • Compatible with all formats.
robust and easy to use
Procesamos más información en menos tiempo y sin problemas de compatibilidad.

Do you think IBM Watson Discovery delivers good value for the price?

Yes

Are you happy with IBM Watson Discovery's feature set?

Yes

Did IBM Watson Discovery live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Watson Discovery go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Watson Discovery again?

Yes

With this work tool, work time is significantly reduced since everything is automated and controlled. Several documents are ingested simultaneously, consulting automatically. It is a great solution for your business, with a good follow-up of potential clients, helping them with whatever they need; we also have the best learning system and powerful text analysis. We recommend IBM Watson Discovery; it will help in the growth of the organization.

Using IBM Watson Discovery

  • Advanced safety protocols.
  • Real time protection.
  • Risk analysis with powerful search engine.
  • We increased our scans and eliminated our vulnerabilities in record time.
  • All our data will be analyzed with this powerful protection system in the near future.