Amazon Cognito vs. Symantec VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Cognito
Score 7.6 out of 10
N/A
Amazon Cognito is a mobile identity product that allows users to add user sign-up and sign-in to mobile and web apps, and authenticate users through social identity providers.
$0.01
Per MAU
Symantec VIP
Score 9.6 out of 10
N/A
Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single access point to protect cloud and on-premise web apps via Single Sign-On (SSO).N/A
Pricing
Amazon CognitoSymantec VIP
Editions & Modules
Starting Price
$0.01
Per MAU
No answers on this topic
Offerings
Pricing Offerings
Amazon CognitoSymantec VIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon CognitoSymantec VIP
Top Pros
Top Cons
Best Alternatives
Amazon CognitoSymantec VIP
Small Businesses
Dashlane
Dashlane
Score 9.2 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.5 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.5 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon CognitoSymantec VIP
Likelihood to Recommend
8.0
(15 ratings)
7.9
(11 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(3 ratings)
9.0
(1 ratings)
User Testimonials
Amazon CognitoSymantec VIP
Likelihood to Recommend
Amazon AWS
Well Suited
  1. B2C mobile and web apps with a high number of users.
  2. Cheaper and cost-effective.
  3. If the other pieces of the infra are already using AWS services like Lambda, S3, Pinpoint, etc.
Not Suited For:
  1. Advanced use-cases (Biometrics based authentication) Email, and other MFA channels.
  2. For any use-cases needing SCIM.
  3. Customized flows of SSO, and MFA will need a layer on Lambda and other AWS services.
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Broadcom
Symantec VIP is best suited in environments where you need two factor authentication. As explained before, Symantec VIP is super easy to use and manage for our users across our entire organization. If you have your users using a virtual private network, Symantec VIP is the way to go; no doubt about it!
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Pros
Amazon AWS
  • Strong integration with React.js and client-side applications
  • Easy to bridge Cognito identities with the rest of the AWS ecosystem
  • Easy to store user profile data directly in Cognito rather than having to build additional services/endpoints
  • Easy integration with AWS Lambda to extend and add sophistication to the service
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Broadcom
  • The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
  • Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
  • The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
  • Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.
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Cons
Amazon AWS
  • Amazon Cognito has a bit of a learning curve. You need to learn its concepts and terminology. The documentation does not describe some topics comprehensively.
  • Some Console screens would benefit from improved search and filtering options.
  • When another AWS product (e.g., SageMaker) configures Cognito on your behalf, it is not clear what you're getting. For example, the expiration of a temporary password was configured but never communicated.
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Broadcom
  • when setting a token to a phone call, the phone calls often take a minute + to call the user.
  • When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
  • Temporary security codes while handy, must be set to expire immediately to stay secure.
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Usability
Amazon AWS
All the features AWS Cognito offers gives the user the options they need without making it too complicated. Your customers will be happy. On the administration site usability is also great. After a small learning curve, you can setup Cognito for your usage
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Broadcom
No answers on this topic
Support Rating
Amazon AWS
AWS Support overall is poor. Your main resources are trainings and the docs, and the docs can be very confusing. Using Cognito well involves having a developer learn it deeply and help support your team in understanding it. That said, Cognito's competitors also have dismal support and even worse documentation, so while this isn't a strength for Cognito it may still be the frontrunner here.
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Broadcom
Great vendor support, along with a great product solution
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Alternatives Considered
Amazon AWS
They are ideal tools to create a secure and unique login experience for our applications. Thanks to its API authorization, Amazon Cognito ensures connections to applications that are secure.It is easy to use and provides easy access to files and applications that you need to complete your goal.
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Broadcom
The Symantec VIP solution has a more easy implementation process, which makes implementation faster. The Prove Of Concept of the solution presents the best results compared with Duo. The final price charged was cheaper. Consultants that participate in the process get show to us in a more clear manner all scenarios where we can use the Symantec VIP.
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Return on Investment
Amazon AWS
  • ROI is great for Amazon Cognito Overall.
  • It is included in the AWS Free Tier so you can use it for a good amount without paying, so the software can be tested beforehand.
  • The paid pricing is also affordable, so a positive impact on ROI.
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Broadcom
  • It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
  • It allowed us to improve on our existing PHI and PII security measures.
  • Allowing secure access from remote locations, especially smart phones, was a huge plus.
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ScreenShots