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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Comprehend

    Score4.2 out of 10
    N/AAmazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend uses machine learning to help uncover insights and relationships in unstructured data. The service identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; analyzes text using tokenization and parts of speech; and automatically organizes a collection of text…

    $0

    per unit

    Amazon Transcribe

    Score7.9 out of 10
    N/AAmazon Transcribe uses a deep learning process called automatic speech recognition (ASR) to convert speech to text quickly and accurately. Amazon Transcribe can be used to transcribe customer service calls, to automate closed captioning and subtitling, and to generate metadata for media assets to create a searchable archive. Amazon Transcribe Medical can be added to provide medical speech to text capabilities to clinical documentation applications.

    $0

    per second

    Pricing
    Amazon ComprehendAmazon Transcribe
    Editions & Modules
    Syntax Analysis
    $0.00005
    per unit
    Key Phrase Extraction
    $0.0001
    per unit
    Sentiment Analysis
    $0.0001
    per unit
    Entity Recognition
    $0.0001
    per unit
    Language Detection
    $0.0001
    per unit
    Pll Detection
    $0.0001
    per unit
    Event Detection Per Event Type
    $0.003
    per unit
    Custom Language Model
    $0.0001
    per second
    Standard Pricing
    $0.0004
    per second
    Automatic Content Redaction
    $0.0004
    per second
    Transcribe Medical
    $0.00125
    per second
    Offerings
    Pricing Offerings
    Amazon ComprehendAmazon Transcribe
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Amazon ComprehendAmazon Transcribe
    Considered Both Products
    Amazon AWS
    Chose Amazon Comprehend
    For natural language processing tasks or techniques, there are many service providers out there in the market such as Azure Cloud Services, IBM Watson and Google Cloud Platform (GCP), but compared with them, Amazon Comprehend is the best service provider in contents of …
    Incentivized
    Amazon AWS
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Amazon ComprehendAmazon Transcribe
    Small Businesses
    TensorFlow
    Score7.6 out of 10
    No answers on this topic
    Medium-sized Companies
    Google Cloud AI
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    Google Cloud AI
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon ComprehendAmazon Transcribe
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.4
    (6 ratings)
    User Testimonials
    Amazon ComprehendAmazon Transcribe
    Likelihood to Recommend
    Amazon AWS
    Specifically, it starts processing millions of documents in minutes by leveraging the power of machine learning without having trained models from scratch. If any of the content contains personally identifiable information not only can Amazon Comprehend locate it but it will also redact or mask it. Using NLP techniques Amazon Comprehend goes well beyond keyword search or rules-based tagging to accurately classify documents. For my task or development, I cannot find any difficulties with Amazon Comprehend.
    Incentivized
    Read full review
    Amazon AWS
    Amazon Transcribe can be an excellent tool for businesses where being able to convert speech or audio to text, in a searchable and reportable form, would be useful. For a call center (inbound or outbound), the ability to have a rich transcription of each call (and being able to search it for keywords) is an incredibly valuable benefit. For business meetings, being able to turn a 60 or 90-minute call into a readable transcript to search or refresh yourself or others is a very large time saver which will help you work more efficiently. The software does offer many deeper integrations, such as being able to track script usage (for call centers) or interruptions, deviations, etc.. which would be very valuable to a management team and for training purposes.
    Incentivized
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    Pros
    Amazon AWS
    • Amazon Comprehend identifies the language of the text and extracts Key-phrases, places, people, brands or events.
    • It can build a custom set of entities or text classification models that are tailored uniquely to the organisation's need
    • Amazon Comprehend's medical can be used to identify medical conditions, medications, dosages, strength and frequencies from sources like doctor's notes, clinical trial reports and patient health records. This service is very good and with well an accuracy or confidence score.
    Incentivized
    Read full review
    Amazon AWS
    • It converts live recordings to text with few errors.
    • It has powerful speech recognition models- it transcribes well even low quality audios.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • It will be great if Amazon Comprehend provide support specifically for litigation or related text documents to extract insights from it.
    • For REST API support using JAVA SDK, it will be great for developers if they provide support for testing without any credentials or account details.
    • Setting up for REST API integration can be as simple as possible.
    Incentivized
    Read full review
    Amazon AWS
    • It was not easy to bring Amazon Transcribe to life, but kudos to the vendor for the free support they offered.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    For natural language processing tasks or techniques, there are many service providers out there in the market such as Azure Cloud Services, IBM Watson and Google Cloud Platform (GCP), but compared with them, Amazon Comprehend is the best service provider in contents of accuracy, speed of processing multilingual text, supporting SDK for most of the languages and well documented.
    Incentivized
    Read full review
    Amazon AWS
    I use Google Cloud Speech to Text and Amazon Transcribe. What makes Amazon Transcribe better for me is the accuracy of the audio-to-text conversion. I have found out that Amazone Transcribe is better at handling homophones, contractions, abbreviations, and acronyms. Another feature that makes Amazon Transcribe my No. 1 choice is its use of punctuation marks. I can also feed my own list of vocabulary into Amazon Transcribe to help me acquire better results.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • It supports better and accurately as compared with our existing or old implementations. So, we fulfil our needs as per clients' requirements and it will help to grow or improve client satisfaction.
    • For these specific requirements, we do not require any machine learning engineers or related professionals to hire in our organisation.
    • None of any negative sides can be affected our business or distract existing clients.
    Incentivized
    Read full review
    Amazon AWS
    • Cost reductions in KYC automating our video approvals.
    • Better customer service.
    • A good base for building new products and services around speech to text.
    Incentivized
    Read full review
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