Amazon Comprehend vs. Amazon Transcribe

Specifically, it starts processing millions of documents in minutes by leveraging the power of machine learning without having trained models from scratch. If any of the content contains personally identifiable information not only can Amazon Comprehend locate it but it will also redact or mask it. Using NLP techniques Amazon Comprehend goes well beyond keyword search or rules-based tagging to accurately classify documents. For my task or development, I cannot find any difficulties with Amazon Comprehend.

Incentivized

Amazon Transcribe can be an excellent tool for businesses where being able to convert speech or audio to text, in a searchable and reportable form, would be useful. For a call center (inbound or outbound), the ability to have a rich transcription of each call (and being able to search it for keywords) is an incredibly valuable benefit. For business meetings, being able to turn a 60 or 90-minute call into a readable transcript to search or refresh yourself or others is a very large time saver which will help you work more efficiently. The software does offer many deeper integrations, such as being able to track script usage (for call centers) or interruptions, deviations, etc.. which would be very valuable to a management team and for training purposes.

Incentivized

• Amazon Comprehend identifies the language of the text and extracts Key-phrases, places, people, brands or events.
• It can build a custom set of entities or text classification models that are tailored uniquely to the organisation's need
• Amazon Comprehend's medical can be used to identify medical conditions, medications, dosages, strength and frequencies from sources like doctor's notes, clinical trial reports and patient health records. This service is very good and with well an accuracy or confidence score.

Incentivized

• It converts live recordings to text with few errors.
• It has powerful speech recognition models- it transcribes well even low quality audios.

Incentivized

• It will be great if Amazon Comprehend provide support specifically for litigation or related text documents to extract insights from it.
• For REST API support using JAVA SDK, it will be great for developers if they provide support for testing without any credentials or account details.
• Setting up for REST API integration can be as simple as possible.

Incentivized

• It was not easy to bring Amazon Transcribe to life, but kudos to the vendor for the free support they offered.

Incentivized

For natural language processing tasks or techniques, there are many service providers out there in the market such as Azure Cloud Services, IBM Watson and Google Cloud Platform (GCP), but compared with them, Amazon Comprehend is the best service provider in contents of accuracy, speed of processing multilingual text, supporting SDK for most of the languages and well documented.

Incentivized

I use Google Cloud Speech to Text and Amazon Transcribe. What makes Amazon Transcribe better for me is the accuracy of the audio-to-text conversion. I have found out that Amazone Transcribe is better at handling homophones, contractions, abbreviations, and acronyms. Another feature that makes Amazon Transcribe my No. 1 choice is its use of punctuation marks. I can also feed my own list of vocabulary into Amazon Transcribe to help me acquire better results.

Incentivized

• It supports better and accurately as compared with our existing or old implementations. So, we fulfil our needs as per clients' requirements and it will help to grow or improve client satisfaction.
• For these specific requirements, we do not require any machine learning engineers or related professionals to hire in our organisation.
• None of any negative sides can be affected our business or distract existing clients.

Incentivized

• Cost reductions in KYC automating our video approvals.
• Better customer service.
• A good base for building new products and services around speech to text.

Incentivized