Industrial scale speech to text solution
March 15, 2022

Industrial scale speech to text solution

Eduardo Raad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Transcribe

We use Amazon Transcribe to help the KYC process for digital certificates by transforming key phrases from speech to text during an authentication video. We need a fast and reliable system to transform our users' speech to text in a way that we can validate various outputs of this process via APIs and issue a final approval or denial of the user request.

Pros

  • It is fast.
  • It can be accessed via multiple types of SDKs and APIs.
  • It is effective and predictable.

Cons

  • The APIs and AWS ecosystem can be difficult to grasp if you are new.
  • Security.
  • Efficiency.
  • Integrating it via APIs.
  • Cost reductions in KYC automating our video approvals.
  • Better customer service.
  • A good base for building new products and services around speech to text.
Amazon Transcribe is my first speech to text tool.

Do you think Amazon Transcribe delivers good value for the price?

Yes

Are you happy with Amazon Transcribe's feature set?

Yes

Did Amazon Transcribe live up to sales and marketing promises?

Yes

Did implementation of Amazon Transcribe go as expected?

Yes

Would you buy Amazon Transcribe again?

Yes

If you need an industrial-scale speech-to-text system, Amazon Transcribe is a great option. Financial and banking are good examples of industries for which I would recommend them. Security and privacy are predictable since AWS offers policies and certifications around them. If it is the first time you use AWS, be sure to explore other products such as IAM and Lambda since you will probably need to use those two to implement a product or solution with Amazon Transcribe.

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