A Must Have Text-to-Speech Solution as a Service: Amazon Transcribe
March 26, 2022

A Must Have Text-to-Speech Solution as a Service: Amazon Transcribe

Josphine Hammond | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Transcribe

With Amazon Transcribe, it has been effective to extract actionable insights from clients' chats which advance engagements in real-time.
  • Content discovery advancements through audio and video contents conversions to texts.
  • Creating notes for meetings has been at ease with this solution.
  • Real-time transcription: sending live audio and videos in response to searchable texts.
  • It was not easy to bring Amazon Transcribe to life, but kudos to the vendor for the free support they offered.
  • Audio input tools such as batch and streaming transcription.
  • Custom vocabulary: Help add new words to simplify transcripts.
  • Vocabulary filtering tools.
  • Data protection features.
  • Support video files, so we save time as we do not need to change them to audio contents.
  • Automatic redaction of PII (personally identifiable information)
  • Real-time data processing reduces human hours needed to transcribe.
Unlike Amazon Transcribe, DSR isn’t only expensive but also fails to protect sensitive PII data.

Do you think Amazon Transcribe delivers good value for the price?

Yes

Are you happy with Amazon Transcribe's feature set?

Yes

Did Amazon Transcribe live up to sales and marketing promises?

Yes

Did implementation of Amazon Transcribe go as expected?

Yes

Would you buy Amazon Transcribe again?

Yes

Amazon Transcribe on my end enables me to come up with accurate and simple transcripts. That way, call transcript analysis, and content search are streamlined in real-time.