TrustRadius

Amazon Personalize vs. Etiya Digital Interaction Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Personalize
Score 9.6 out of 10
N/A
Amazon Personalize uses machine learning algorithms to create recommendations that respond to the specific needs, preferences, and changing behavior of users in real-time, to drive increased customer engagement.N/A
Etiya Digital Interaction Management
Score 0.0 out of 10
N/A
Etiya Digital Interaction Management provides critical enrichment to support seamless communication with customers under all circumstances. With the platform, social listening and media tracking through digital channels are enabled. In addition, all notifications from social media and e-mail channels can be collected in a single environment and can be managed with the power of artificial intelligence. In this way, customer complaint management can be performed in digital channels.N/A
Pricing
Amazon PersonalizeEtiya Digital Interaction Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amazon PersonalizeEtiya Digital Interaction Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Amazon PersonalizeEtiya Digital Interaction Management
Best Alternatives
Amazon PersonalizeEtiya Digital Interaction Management
Small Businesses
SAP Emarsys
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Score 6.5 out of 10
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Score 6.5 out of 10
Medium-sized Companies
Monetate
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Score 6.1 out of 10
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Score 6.1 out of 10
Enterprises
Monetate
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Score 6.1 out of 10
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Score 6.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon PersonalizeEtiya Digital Interaction Management
Likelihood to Recommend
9.7
(5 ratings)
-
(0 ratings)
User Testimonials
Amazon PersonalizeEtiya Digital Interaction Management
Likelihood to Recommend
Amazon AWS
Well suited for vast business needs, Less suitable when planning for small limited business requirements. However, if the business is vast & the business requirements become vast, its easy to comprehend with Amazon Personalize, as most of the functions would be pre-built & as users, we can customize to our needs to meet business demands.
KAUSHIK DEBNATH | TrustRadius Reviewer
KAUSHIK DEBNATH
SAP BASIS Consultant
Read full review
Etiya
No answers on this topic
Pros
Amazon AWS
  • Ingest virtually unlimited quantities of transactional data.
  • Provide world-class training capabilities.
  • Provide a free-tier to start your project.
Verified User
Anonymous
Read full review
Etiya
No answers on this topic
Cons
Amazon AWS
  • Repetitive Recommendations.
  • Needs to improve the search speed.
  • Costly to purchase.
Avinash Saklani | TrustRadius Reviewer
Avinash Saklani
Frontend Developer
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Etiya
No answers on this topic
Alternatives Considered
Amazon AWS
Easy to integrate with existing applications, Easy to personalize for new users, Batch deploy, good recommendations and good suggestions based on current requirements, business goals get easy prioritized based on user needs and recommendations, it can work with existing tools and easily adapt the details and requirements from the existing tools.
KAUSHIK DEBNATH | TrustRadius Reviewer
KAUSHIK DEBNATH
SAP BASIS Consultant
Read full review
Etiya
No answers on this topic
Return on Investment
Amazon AWS
  • We managed to analyze huge amounts of data from transactional records.
  • We produced 5 different user/profile segments for our marketing team.
  • We learned how to power marketing predictions using machine learning.
Verified User
Anonymous
Read full review
Etiya
No answers on this topic
ScreenShots