TrustRadius

DaVinci by AMC Technology vs. Phone.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DaVinci by AMC Technology
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
AMC Contact Canvas is a call center software offering from AMC Technology.
$270
per year per user
Phone.com
Score 10.0 out of 10
N/A
Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.
$12.99
per month
Pricing
DaVinci by AMC TechnologyPhone.com
Editions & Modules
DaVinci Cloud
$270
per year per user
DaVinci Hybrid/Premise
$366
per year per user
IP Phone Connection
$4.99
per month, per device
Phone Numbers
$4.99
per month
Call Recording
$7.99
per month
Basic Users
$12.99
per user, per month
Plus Users
$19.99
per user, per month
Pro Users
$29.99
per user, per month
Lice Receptionist
Starting at $90
per month
Global Phone Numbers
Starting at $4.99
per month
International Dialing
Vary Rates
Offerings
Pricing Offerings
DaVinci by AMC TechnologyPhone.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
More Pricing Information
Community Pulse
DaVinci by AMC TechnologyPhone.com
Features
DaVinci by AMC TechnologyPhone.com
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
DaVinci by AMC Technology
-
Ratings
Phone.com
10.0
2 Ratings
23% above category average
Hosted PBX00 Ratings10.02 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings10.02 Ratings
User templates00 Ratings10.02 Ratings
Call reports00 Ratings10.02 Ratings
Directory of employee names00 Ratings10.02 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
DaVinci by AMC Technology
-
Ratings
Phone.com
10.0
2 Ratings
20% above category average
Answering rules00 Ratings10.02 Ratings
Call recording00 Ratings10.02 Ratings
Call park00 Ratings10.01 Ratings
Call screening00 Ratings10.02 Ratings
Message alerts00 Ratings10.02 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
DaVinci by AMC Technology
-
Ratings
Phone.com
10.0
1 Ratings
23% above category average
Audio conferencing00 Ratings10.01 Ratings
Instant messaging00 Ratings10.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
DaVinci by AMC Technology
-
Ratings
Phone.com
10.0
2 Ratings
24% above category average
Mobile app for iOS00 Ratings10.01 Ratings
Mobile app for Android00 Ratings10.01 Ratings
Best Alternatives
DaVinci by AMC TechnologyPhone.com
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Genesys Cloud CX
Genesys Cloud CX
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
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User Ratings
DaVinci by AMC TechnologyPhone.com
Likelihood to Recommend
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
DaVinci by AMC TechnologyPhone.com
Likelihood to Recommend
AMC Technology
No answers on this topic
Phone.com
Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
Bill Artinger | TrustRadius Reviewer
Bill Artinger
Support Lead
Read full review
Pros
AMC Technology
No answers on this topic
Phone.com
  • Customer service and live chat are amazing
  • Simple, straight forward
  • Easy to setup
  • Affordable
Carlos Crameri | TrustRadius Reviewer
Carlos Crameri
CEO (Chief Executive Officer)
Read full review
Cons
AMC Technology
No answers on this topic
Phone.com
  • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
  • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
Bill Artinger | TrustRadius Reviewer
Bill Artinger
Support Lead
Read full review
Return on Investment
AMC Technology
No answers on this topic
Phone.com
  • Reduced cost and improved our efficiency - all reps love it.
Carlos Crameri | TrustRadius Reviewer
Carlos Crameri
CEO (Chief Executive Officer)
Read full review
ScreenShots

DaVinci by AMC Technology Screenshots

Screenshot of DaVinci Agent: This toolbar provides contact center agents with advanced CTI features.Screenshot of DaVinci’s Interaction Orchestration platform is designed to be extended, enhanced or customized for each and every customer use case needed.Screenshot of CX organizations can use AMC’s DaVinci to unify systems, trigger workflows and provide seamless customer interactions.Screenshot of DaVinci is a full spectrum solution for cloud, premise and hybrid contact center.Screenshot of The Creators Studio allows user to configure any number of users.Screenshot of Enhance application development flexibility with pre-built, low code/no code, or custom apps. Integrate systems securely with a data protection-focused platform and use event-driven orchestration for proactive solutions based on real-time data.

Phone.com Screenshots

Screenshot of Phone.com Dashboard