Amdocs CES vs. SetSchedule CRM

Amdocs CES

SetSchedule CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amdocs CES	Score 9.4 out of 10	N/A	N/A	N/A
SetSchedule CRM	Score 1.0 out of 10	N/A	SetSchedule's CRM platform includes tools to streamline a real estate business, used to convert leads, access scheduled calls and meetings, view a transaction pipeline, and manage opportunities.	N/A

Pricing

Amdocs CES

SetSchedule CRM

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Amdocs CES	SetSchedule CRM
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Amdocs CES	SetSchedule CRM
Top Pros	Pro User interface Pro User experience Pro Highly scalable	No answers on this topic
Top Cons	Minus Data input	No answers on this topic

Features

Amdocs CES

SetSchedule CRM

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Amdocs CES 8.1 1 Ratings 5% above category average	SetSchedule CRM 1.0 1 Ratings 154% below category average
Customer data management / contact management	10.01 Ratings	1.01 Ratings
Workflow management	3.01 Ratings	1.01 Ratings
Territory management	7.01 Ratings	1.01 Ratings
Opportunity management	7.01 Ratings	1.01 Ratings
Integration with email client (e.g., Outlook or Gmail)	10.01 Ratings	1.01 Ratings
Contract management	10.01 Ratings	1.01 Ratings
Quote & order management	8.01 Ratings	1.01 Ratings
Interaction tracking	8.01 Ratings	1.01 Ratings
Channel / partner relationship management	10.01 Ratings	1.01 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Amdocs CES 7.5 1 Ratings 0% below category average	SetSchedule CRM 1.0 1 Ratings 153% below category average
Case management	10.01 Ratings	1.01 Ratings
Help desk management	5.01 Ratings	1.01 Ratings
Call center management	00 Ratings	1.01 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Amdocs CES 10.0 1 Ratings 27% above category average	SetSchedule CRM 1.0 1 Ratings 153% below category average
Lead management	10.01 Ratings	1.01 Ratings
Email marketing	10.01 Ratings	1.01 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Amdocs CES 7.0 1 Ratings 8% below category average	SetSchedule CRM 1.0 1 Ratings 154% below category average
Task management	7.01 Ratings	1.01 Ratings
Billing and invoicing management	7.01 Ratings	1.01 Ratings
Reporting	7.01 Ratings	1.01 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Amdocs CES 9.3 1 Ratings 20% above category average	SetSchedule CRM 1.0 1 Ratings 153% below category average
Forecasting	10.01 Ratings	1.01 Ratings
Pipeline visualization	10.01 Ratings	1.01 Ratings
Customizable reports	8.01 Ratings	1.01 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Amdocs CES 7.0 1 Ratings 7% below category average	SetSchedule CRM 1.0 1 Ratings 153% below category average
Custom fields	6.01 Ratings	1.01 Ratings
Custom objects	6.01 Ratings	1.01 Ratings
Scripting environment	6.01 Ratings	1.01 Ratings
API for custom integration	10.01 Ratings	1.01 Ratings

Security

Comparison of Security features of Product A and Product B
	Amdocs CES 9.0 1 Ratings 8% above category average	SetSchedule CRM - Ratings
Single sign-on capability	9.01 Ratings	00 Ratings
Role-based user permissions	9.01 Ratings	00 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	Amdocs CES 10.0 1 Ratings 31% above category average	SetSchedule CRM - Ratings
Social data	10.01 Ratings	00 Ratings
Social engagement	10.01 Ratings	00 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Amdocs CES 6.5 1 Ratings 11% below category average	SetSchedule CRM - Ratings
Marketing automation	6.01 Ratings	00 Ratings
Compensation management	7.01 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Amdocs CES 10.0 1 Ratings 30% above category average	SetSchedule CRM 1.0 1 Ratings 152% below category average
Mobile access	10.01 Ratings	1.01 Ratings

Best Alternatives
	Amdocs CES	SetSchedule CRM
Small Businesses	Salesmate Score 9.8 out of 10	Salesmate Score 9.8 out of 10
Medium-sized Companies	Creatio Score 9.4 out of 10	Creatio Score 9.4 out of 10
Enterprises	Creatio Score 9.4 out of 10	Creatio Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Amdocs CES	SetSchedule CRM
Likelihood to Recommend	8.0 (1 ratings)	1.0 (1 ratings)
Usability	8.0 (1 ratings)	1.0 (1 ratings)
Support Rating	5.0 (1 ratings)	1.0 (1 ratings)

User Testimonials
	Amdocs CES	SetSchedule CRM
Likelihood to Recommend	Amdocs Amdocs CES is well suited for organizations looking for robust and highly integrated CES tools, I would definitely recommend it for medium or large sized enterprises. Is less appropiate for small business that do not have a skilled team in place to operate it and doing maintenance. Incentivized Angelo Liriano Cepeda Business Developer & Key Account Manager Read full review	SetSchedule There are no scenarios, I cannot believe they are not out of business yet. CC claudia campanella Owner Read full review
Pros	Amdocs Modern User Interface Improved User Experience and Intuitiveness Highly scalable plattform Incentivized Angelo Liriano Cepeda Business Developer & Key Account Manager Read full review	SetSchedule No answers on this topic
Cons	Amdocs Is a very robust service, but it could be more economically accessible It could have more features powered by AI, Auto-Typing, etc for data input into the platform Could improve Amdocs delivery center Incentivized Angelo Liriano Cepeda Business Developer & Key Account Manager Read full review	SetSchedule No answers on this topic
Usability	Amdocs The most robust tool available on market, highly intuitive, scalable. But the process to start operations and customization is quite hard/complicated. Incentivized Angelo Liriano Cepeda Business Developer & Key Account Manager Read full review	SetSchedule Sort of an outdated platform to begin with. CC claudia campanella Owner Read full review
Support Rating	Amdocs Support is centralized in Israel, sometimes the time when we get answers are considered delayed compared with the price you are paying. Incentivized Angelo Liriano Cepeda Business Developer & Key Account Manager Read full review	SetSchedule It takes a while for them to get back to you. And when they do they are rude and unhelpful. CC claudia campanella Owner Read full review
Alternatives Considered	Amdocs Amdocs CES is more robust, scalable and powerful. Although the project delivery method and high customizations / development to reach the final problemas are points of attention Incentivized Angelo Liriano Cepeda Business Developer & Key Account Manager Read full review	SetSchedule No answers on this topic
Return on Investment	Amdocs It has empowered our organization to handle our customer requests without services interruption. The customization required to put the service operational, at the beginning, delayed some processes. Amdocs CES has helped driving innovation and aligns with our digital transformation objectives. Incentivized Angelo Liriano Cepeda Business Developer & Key Account Manager Read full review	SetSchedule No answers on this topic
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