Kabbage by American Express vs. Rapport Originations, from Solifi

The project payments processing through this software is amazing and easy to create effective reports and easy on financial data analytics generation and invoicing tools are powerful. The platform has clean interface for the beginners to simply adapt on its functionalities and easy to navigate and provide excellent financial accurate results.

Incentivized

Rapport works great when used directly with AVImark for patient communication logs. Other systems do not integrate well and you have to copy and paste text message conversations into the patient's chart. Rapport works great for appointment confirmations and automated reminders. Text messages with links to our online forms that get sent with appointment confirmations have reduced the amount of paperwork being completed in the hospital, speeding up the exam times. Rapport does not work well for longer text messages / conversations. The dashboard is hard to view what messages have already been read and responded too, as you have delete conversations on every individual computer. The character limit for text messages also makes messaging annoying for clients to receive multiple texts, and they are not always in order. Scheduling appointments from a client's perspective is also more difficult than with other platforms we have used. It is hard to find the app and get the account set up for a lot of people.

Incentivized

• Radius connects with our salesforce and allows marketing to source lookalike prospects based on our historical close rates.
• Radius helps us do market sizing for new potential verticals and research key signals for our current closed won records.
• Radius Connect has been a very valuable tool for the sales team, providing more information on inbound leads that are not collected on the lead capture form.
• Radius Connect also provides nearby similar businesses, helping sales source additional leads from the initial inbound.

Incentivized

• Being able to have an unlimited number of message templates (others do not)
• Linking text/email/phone communications directly into the patient's chart in Avimark
• Appointment confirmations and reminders

Incentivized

• Just the advance customizatiin.
• Big documents management
• Multiple reports gathering is not easy.

Incentivized

• Text messaging dashboard
• Text character limits
• Layout / design

Incentivized

Compared to some of the competitor list intelligence vendors, Radius at the moment has the best SFDC integration

Incentivized

The closest match to Rapport we have used in the past is PetDesk (not an option above). We chose to switch to Rapport because we had limited templates with PetDesk and the communications were not directly entered into the patient's chart with that platform

Incentivized

• Great solution to provide quality financial data management services and the best estimates production.
• Powerful to analyze multiple projects transactions data and the collaboration across various teams.
• Easy to track all the expenses and transactions.

Incentivized

• Reduced lobby wait times (forms being completed prior to check in after being automatically texted to client) > better service to clients
• Increase in in-house pharmacy purchases: texting clients links to our own online store when we receive faxed prescription requests
• Slightly cheaper than previous client communication system

Incentivized