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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Get Amity (discontinued)

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.N/A

    FollowUp CRM

    Score1.2 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A
    Pricing
    Get Amity (discontinued)FollowUp CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Get Amity (discontinued)FollowUp CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Get Amity (discontinued)FollowUp CRM
    Security
    Comparison of Security features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    6% below category average
    Followup CRM
    10.0
    10 Ratings
    17% above category average
    Role-based user permissions8.01 Ratings10.07 Ratings
    Single sign-on capability00 Ratings10.08 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    9.5
    1 Ratings
    9% above category average
    Followup CRM
    -
    Ratings
    API10.01 Ratings00 Ratings
    Integration with Salesforce.com9.01 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    3% above category average
    Followup CRM
    -
    Ratings
    Product usage9.01 Ratings00 Ratings
    Help desk / support tickets9.01 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    5% above category average
    Followup CRM
    -
    Ratings
    Customer profiles10.01 Ratings00 Ratings
    Automated workflow9.01 Ratings00 Ratings
    Internal collaboration8.01 Ratings00 Ratings
    Customer health scoring10.01 Ratings00 Ratings
    Customer segmentation8.01 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    5% below category average
    Followup CRM
    -
    Ratings
    Customer health trends6.01 Ratings00 Ratings
    Engagement analytics9.01 Ratings00 Ratings
    Revenue forecasting7.01 Ratings00 Ratings
    Dashboards10.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    -
    Ratings
    Followup CRM
    9.1
    12 Ratings
    15% above category average
    Customer data management / contact management00 Ratings10.012 Ratings
    Workflow management00 Ratings10.010 Ratings
    Territory management00 Ratings6.18 Ratings
    Opportunity management00 Ratings10.010 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.08 Ratings
    Contract management00 Ratings10.010 Ratings
    Quote & order management00 Ratings8.96 Ratings
    Interaction tracking00 Ratings10.09 Ratings
    Channel / partner relationship management00 Ratings7.27 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    -
    Ratings
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Case management00 Ratings10.08 Ratings
    Call center management00 Ratings10.05 Ratings
    Help desk management00 Ratings10.06 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    -
    Ratings
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Lead management00 Ratings10.08 Ratings
    Email marketing00 Ratings10.05 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    -
    Ratings
    Followup CRM
    9.5
    10 Ratings
    21% above category average
    Task management00 Ratings10.010 Ratings
    Billing and invoicing management00 Ratings8.43 Ratings
    Reporting00 Ratings10.09 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    -
    Ratings
    Followup CRM
    9.7
    11 Ratings
    24% above category average
    Forecasting00 Ratings9.06 Ratings
    Pipeline visualization00 Ratings10.09 Ratings
    Customizable reports00 Ratings10.09 Ratings
    Customization
    Comparison of Customization features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    -
    Ratings
    Followup CRM
    9.8
    7 Ratings
    25% above category average
    Custom fields00 Ratings10.07 Ratings
    Custom objects00 Ratings9.04 Ratings
    Scripting environment00 Ratings10.05 Ratings
    API for custom integration00 Ratings10.04 Ratings
    Social CRM
    Comparison of Social CRM features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    -
    Ratings
    Followup CRM
    10.0
    3 Ratings
    28% above category average
    Social data00 Ratings10.03 Ratings
    Social engagement00 Ratings10.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    -
    Ratings
    Followup CRM
    7.7
    3 Ratings
    2% above category average
    Marketing automation00 Ratings10.03 Ratings
    Compensation management00 Ratings5.52 Ratings
    Platform
    Comparison of Platform features of Get Amity (discontinued) and Followup CRM
    Feature
    Get Amity (discontinued)
    -
    Ratings
    Followup CRM
    10.0
    4 Ratings
    27% above category average
    Mobile access00 Ratings10.04 Ratings
    Best Alternatives
    Get Amity (discontinued)FollowUp CRM
    Small Businesses
    ClientSuccess
    Score6 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    ChurnZero
    Score7.9 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Gainsight CS
    Score8.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Get Amity (discontinued)FollowUp CRM
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (12 ratings)
    User Testimonials
    Get Amity (discontinued)FollowUp CRM
    Likelihood to Recommend
    Discontinued Products
    • For success teams that are siloed, with a large stack to manage; it works amazingly
    • Or small teams
    • For Teams that may have a lot of revenue targets, it's hard
    Incentivized
    Read full review
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Service
    • Data mapping
    • Displays data
    Incentivized
    Read full review
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    Cons
    Discontinued Products
    • Some times it's too much customization
    • Better ways to take care of upsells
    Incentivized
    Read full review
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Amity understands that we need more than views to manage a cuatomer... you have to have a CRM.
    Incentivized
    Read full review
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    Return on Investment
    Discontinued Products
    • Faster churn indicators
    Incentivized
    Read full review
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    ScreenShots

    Get Amity (discontinued) Screenshots

    Screenshot of Amity provides a single, shared, customizable database for all of the accounts, subscriptions, and relationships you manage.Screenshot of Make better-informed decisions with comprehensive account and people profiles that were purpose-built for customer success teams.Screenshot of To understand the entire customer lifecycle, Amity combines data from your application, website, and mobile apps with data locked in your billing, CRM, email, marketing, and support ticket systems.Screenshot of Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications.Screenshot of You’ll never be surprised because Amity provides real time insights that are tailor-made for your business.Screenshot of SmartPlaybooks™ enables your team to provide the right action at the right time.