TrustRadius

AMS360 vs. eBSEG Digital Insurance Solution

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AMS360
Score 6.3 out of 10
N/A
Vertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.N/A
eBSEG Digital Insurance Solution
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
eBSEG Digital Insurance Sales & Services Solution is a customer experience and engagements Omnichannel platform which is available via (Desktop - Mobile - Tablet - Chatbot - CRM - Messaging and others). It offers coverage for various industries, including car, real estate, travel, medical, and life insurance. eBSEG Insurance Solution enable the customers to view their coverage, Buy New Policy online and pay for it using Credit Card and make changes to others, pay bills and make a…N/A
Pricing
AMS360eBSEG Digital Insurance Solution
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AMS360eBSEG Digital Insurance Solution
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AMS360eBSEG Digital Insurance Solution
User Ratings
AMS360eBSEG Digital Insurance Solution
Likelihood to Recommend
1.1
(7 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(3 ratings)
-
(0 ratings)
Usability
5.0
(1 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(1 ratings)
-
(0 ratings)
Support Rating
7.7
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
AMS360eBSEG Digital Insurance Solution
Likelihood to Recommend
Vertafore
Scalability, ease of use, ease of access, integrated services. This solution works for 2 man shops all the way up to 150+ with shared services, etc. Vertafore is working towards a unified look/feel, which will only solidify the need to work with any/all of their products.
Verified User
Anonymous
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eBSEG
No answers on this topic
Pros
Vertafore
  • Quick entry of new client information
  • Instant access to most policy and billing information
  • Exceptional reports for management and producers
  • Accounting Departments love the direct bill reconciliation
  • Certificates of Insurance
  • Vehicle ID cards
John Shadley | TrustRadius Reviewer
John Shadley
Executive Producer , Broker/ Owner-Partner
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eBSEG
No answers on this topic
Cons
Vertafore
  • Lacks faster, intuitive, modern User Interface.
  • Lacks option to search for data in activities.
  • Does not create logs even for closed activities (suspense).
SR
Sagar Rathod
Subject Matter Expert
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eBSEG
No answers on this topic
Likelihood to Renew
Vertafore
This is by far the most robust agency management system I have used that works for all sizes of agencies. Others have better options here or there, but they are highly customized for a specific type of agency. AMS360 is a one size fits all type of solution, and it works well for us.
Verified User
Anonymous
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eBSEG
No answers on this topic
Usability
Vertafore
its decent but needs improvement
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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eBSEG
No answers on this topic
Reliability and Availability
Vertafore
ams360 service is excellent. They identify the issue and offer quick solutions
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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eBSEG
No answers on this topic
Performance
Vertafore
THEY COULD LOAD FASTER
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
Read full review
eBSEG
No answers on this topic
Support Rating
Vertafore
Support responds quickly, and they are very knowledgeable.
Verified User
Anonymous
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eBSEG
No answers on this topic
In-Person Training
Vertafore
NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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eBSEG
No answers on this topic
Online Training
Vertafore
ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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eBSEG
No answers on this topic
Implementation Rating
Vertafore
be prepared for a long transition of data
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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eBSEG
No answers on this topic
Alternatives Considered
Vertafore
AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
CL
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eBSEG
No answers on this topic
Scalability
Vertafore
There are definitely endless possibilities with ams360. Its easy scalable to add departments
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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eBSEG
No answers on this topic
Return on Investment
Vertafore
  • Organization - positive
  • Wasted time - setting up and correcting set up - negative
  • Great staff to work with - positive
Kori Sagen | TrustRadius Reviewer
Kori Sagen
Owner/agent
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eBSEG
No answers on this topic
ScreenShots

eBSEG Digital Insurance Solution Screenshots

Screenshot of Misr Life Insurance SolutionScreenshot of Alahlia for Insurance solution