AMS360 vs. HawkSoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AMS360
Score 6.0 out of 10
N/A
Vertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.N/A
HawkSoft
Score 6.0 out of 10
N/A
HawkSoft offers their insurance agency management software on a contract free monthly basis, and describe it as a highly accessible on mobile devices and an efficient document management system, presenting these among other features.N/A
Pricing
AMS360HawkSoft
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AMS360HawkSoft
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalOptional
Additional DetailsNo required contracts. No termination fees. Your always own your own data.
More Pricing Information
Community Pulse
AMS360HawkSoft
Considered Both Products
AMS360
Chose AMS360
I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare …
HawkSoft

No answer on this topic

Top Pros

No answers on this topic

Top Cons

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User Ratings
AMS360HawkSoft
Likelihood to Recommend
4.1
(7 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(3 ratings)
-
(0 ratings)
Usability
5.0
(1 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(1 ratings)
-
(0 ratings)
Support Rating
7.7
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
AMS360HawkSoft
Likelihood to Recommend
Vertafore
Scalability, ease of use, ease of access, integrated services. This solution works for 2 man shops all the way up to 150+ with shared services, etc. Vertafore is working towards a unified look/feel, which will only solidify the need to work with any/all of their products.
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HawkSoft
No answers on this topic
Pros
Vertafore
  • Quick entry of new client information
  • Instant access to most policy and billing information
  • Exceptional reports for management and producers
  • Accounting Departments love the direct bill reconciliation
  • Certificates of Insurance
  • Vehicle ID cards
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HawkSoft
No answers on this topic
Cons
Vertafore
  • Lacks faster, intuitive, modern User Interface.
  • Lacks option to search for data in activities.
  • Does not create logs even for closed activities (suspense).
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HawkSoft
No answers on this topic
Likelihood to Renew
Vertafore
This is by far the most robust agency management system I have used that works for all sizes of agencies. Others have better options here or there, but they are highly customized for a specific type of agency. AMS360 is a one size fits all type of solution, and it works well for us.
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HawkSoft
No answers on this topic
Usability
Vertafore
its decent but needs improvement
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HawkSoft
No answers on this topic
Reliability and Availability
Vertafore
ams360 service is excellent. They identify the issue and offer quick solutions
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HawkSoft
No answers on this topic
Performance
Vertafore
THEY COULD LOAD FASTER
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HawkSoft
No answers on this topic
Support Rating
Vertafore
Support responds quickly, and they are very knowledgeable.
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HawkSoft
No answers on this topic
In-Person Training
Vertafore
NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
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HawkSoft
No answers on this topic
Online Training
Vertafore
ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
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HawkSoft
No answers on this topic
Implementation Rating
Vertafore
be prepared for a long transition of data
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HawkSoft
No answers on this topic
Alternatives Considered
Vertafore
AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
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HawkSoft
No answers on this topic
Scalability
Vertafore
There are definitely endless possibilities with ams360. Its easy scalable to add departments
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HawkSoft
No answers on this topic
Return on Investment
Vertafore
  • Organization - positive
  • Wasted time - setting up and correcting set up - negative
  • Great staff to work with - positive
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HawkSoft
No answers on this topic
ScreenShots

HawkSoft Screenshots

Screenshot of Start page. Dashboard to see tasks, calendar, to dos, and customized agency announcements. Access policy details in 3 clicks or less.Screenshot of Agency Intelligence - advanced reporting suite at no additional cost. Part of core package.Screenshot of Sales & Retention.  Dive down into client details in 2 clicks.