AMTdirect vs. Condo Control

I think for medium to large companies AMTDirect would be invaluable to have the "whole" picture of all properties at your finger tips. For smaller companies with 10 or fewer properties maybe not as "necessary".

It is well suited to a user community that is computer savvy. It is great for posting service requests because they can be done from a smartphone while walking through the building. Classified ads are helpful in allowing residents to rent parking spots or sell goods. The Survey feature is helpful for measuring the pulse of the community on different issues.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• AMTDirect allows for customization to your specific needs in a snapshot. One area I appreciate is that I am able to change most labels/field names to coincide with our specific naming conventions.
• AMTDirect has wonderful support. They respond very quickly and I always feel that I am important and matter to them.
• AMTDirect is always interested in what I would like to see added to be even more useful to my needs. They listen to me and strive to make those changes.

• It allows me to manage the contact information for residents, owners, staff and contractors all in one.
• It allows me to communicate with a selected group of people at a time.
• It allows me to customize the amenities, pool, billiards, party room, etc. in a user-friendly way.
• It has a store feature for residents to purchase products conveniently with their credit card.

• Initially when I started using AMTDirect it was a little overwhelming because it is a lot of detail. At times I would like to see it a little more simplified. However, I will say they have over the past 6 years done that exactly. It is becoming more simplified to use, but with the same important outcomes.
• The software is much faster than it was when I initially started using it. Some of that might be resolved if there were some drag and drop type situations more I think.

• The home screen is not very modern. There are graphs and silly things on there.
• Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though.
• Everything else is great.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

From my experience, AMTDirect does have a bit of a learning curve, but once you pass that curve the system has details and information that are vital to the decision process of lease negotiations, lease & facilities management as well as project management. I've said it a thousand times, AMTDirect is the only reason I am able to manage 50+ retail spaces by myself with regards to all of the above decisions.

Condo Control Central is a modern, convenient and powerful tool for our Condominium Corporation, which allows us to effectively automate its communication processes. CCC includes many sections such as announcements, service requests, security reports, as well as a reliable communication system.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

I have not listened to any of the on-line video or webinars, but I have used the "help" guides and they are very easy to understand and for the most part that is how I have taught myself to use features I have never utilized before.

The interface is clean and self explanatory. It is easy to operate and communication has been made so easy and secure.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• AMTDirect has positively impacted our company for the simple fact that 1 person is able to handle 54 properties with regards to lease management, maintenance/repair and projects for those locations. We were at the point of needing to hire additional help, but AMTDirect has made it possible to delay hiring additional employees until we grow a little more.
• AMTDirect has made it possible to be able for me to work from any where and not in an office with a bunch of files, because the information is at my fingertips. I am able to travel to our stores and still be able to take care of issues and answer important and at times timely questions.

• As Fire & Safety Chair, I now have the platform to organize, plan, and communicate to all residents and owners in the building.
• As chair of the social committee I can plan, book, advertise and communicate all events to the entire group of tenants and owners
• As workshop chair, I post rules, notices and privileges of registered users of the shop.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info