Annex Cloud Loyalty Experience Platform vs. Xoxoday Plum

Annex Loyalty Cloud is a SAP partner product and part of the SAP CX portfolio which provides great possibilities to use it in your SAP CX ecosystem. Integrations can be hard to set up out-of-the-box, but once done unleash the real power of the combination of a Loyalty and for instance, Marketing Cloud.

Incentivized

Based on my experience Xoxoday Plum is suited for any organization out there which needs gifts cards sending platform. They have free and pro plans which make it a great platform for both small and large businesses according to their requirements. They have many features which make them a great platform for all businesses.

Incentivized

• Tiered program
• Custom point earning actions
• Point multipliers
• Integration with other vendors

Incentivized

• Easy to use platform
• Multiple brands
• Multiple categories
• Seamless experience
• Liberty to spend the allocated points/money on more than one product/service/brand/category.

Incentivized

• Native integrations with other systems
• Flexibility in rewards program
• Configuration options of Loyalty

Incentivized

• Redemption of points can be tricky for 1st time user.
• It should have an easier user interphase.
• A simple chat bot can also help.

Incentivized

Annex Cloud Customer Loyalty Platform is the first full-featured loyalty vendor I've worked with.

Incentivized

• Increase of 30 % in loyalty members
• Increase of 15% store visits
• Increased spending

Incentivized

• Xoxoday Plum has been an great software since I started using it for my organization.

Incentivized