Solid product with great service
July 30, 2021
Solid product with great service
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Annex Cloud Customer Loyalty Platform
We use Annex Cloud Customer Loyalty Platform to operate our direct-to-consumer loyalty programs across all regions. The platform allows us to develop a customized program with multiple tiers, different points earning ratios, multiple point earning actions, and more. Our program is designed to reward customers for their loyalty and continued support of our brand through purchases on our brand website.
Pros
- Tiered program
- Custom point earning actions
- Point multipliers
- Integration with other vendors
Cons
- User interface
- Reporting
- Customizable program setup
- Excellent customer service
- Flexible APIs
- Increase in customer loyalty
- Increase in customer engagement
Annex Cloud Customer Loyalty Platform is the first full-featured loyalty vendor I've worked with.
Do you think Annex Cloud Loyalty Experience Platform delivers good value for the price?
Yes
Are you happy with Annex Cloud Loyalty Experience Platform's feature set?
Yes
Did Annex Cloud Loyalty Experience Platform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Annex Cloud Loyalty Experience Platform go as expected?
I wasn't involved with the implementation phase
Would you buy Annex Cloud Loyalty Experience Platform again?
Yes
Comments
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