Answerbase vs. AnswerHub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Answerbase
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights,…
$49
per month
AnswerHub
Score 1.0 out of 10
N/A
AnswerHub is robust developer relations software that promises to give you everything you need to build, manage, and grow a thriving internal or external online community to share knowledge. The vendor says users can capture, organize, and share knowledge in a variety of ways including questions and answers, ideas, and knowledge base articles. Built-in gamification helps to engage and identify topic experts to allow for easy question routing. Advanced features like moderation,…N/A
Pricing
AnswerbaseAnswerHub
Editions & Modules
Basic
$49
per month
Professional
$149
per month
Business
$399
per month
Enterprise
Quote
per year
No answers on this topic
Offerings
Pricing Offerings
AnswerbaseAnswerHub
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAnswerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site. Therefore, we organize a quote on a per customer basis only for customers interested in an Enterprise implementation.Call for pricing: (919) 678-0300
More Pricing Information
Community Pulse
AnswerbaseAnswerHub
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
AnswerbaseAnswerHub
Small Businesses
Notion
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Score 8.8 out of 10
PowerDMS by NEOGOV
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Score 9.6 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Discord
Discord
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnswerbaseAnswerHub
Likelihood to Recommend
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AnswerbaseAnswerHub
Likelihood to Recommend
Lumin Creative
We implemented a Q&A board since we felt this would be the best way to create high quality content for our team when discussing the next sales strategy process. Really aids customers who have purchased a product from our company to navigate any problems they experience as they can seamlessly check the community question board Increases networking opportunities
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Devada
No answers on this topic
Pros
Lumin Creative
  • Increases your team to collaborate with each other as you are available to post questions that more people can answer to express and opinion or idea
  • Browse existing community pages to see if your question has been answered
  • Allows you to share relevant documents with specific staff
  • Excellent customer service support team that are always on hand to help
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Devada
No answers on this topic
Cons
Lumin Creative
  • Onboarding checklist would be a great addition as setting up can be complicated
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Devada
No answers on this topic
Alternatives Considered
Lumin Creative
Just from a personal viewpoint, I feel that the ease of use with Answerbase is amazing and with first class customer service support team, that could not be more friendlier and helpful. The decision was easy and they designed specific requirements that met our needs. It has really complemented our workforce and saved time.
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Devada
No answers on this topic
Return on Investment
Lumin Creative
  • Increased collaboration in the workplace
  • Saved time on staff asking the same questions
  • Provides customers a 'live' community to liaise with
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Devada
No answers on this topic
ScreenShots

Answerbase Screenshots

Screenshot of Each customer has access to an Admin Site where they can access the tools they need to effectively manage all of your content, users and access.Screenshot of The public interface comes with a standard template. Customers are encouraged to customize the look and feel, so that it is accomplishes their goals and accurately reflects their brand.Screenshot of Each admin and moderator has access to a “My Work” area where they can see their content assignments.Screenshot of Admins and moderators have advanced tools for moderation to control each piece of content from one area.Screenshot of Admins can have full control over customization to accomplish any look and feel they want.Screenshot of Widget builders and API’s empower you to accomplish even the most sophisticated integrations or even build your own Answerbase-powered Q&A applications.