Answerbase vs. Seismic Knowledge

Seismic Knowledge

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Answerbase	Score 8.0 out of 10	Mid-Size Companies (51-1,000 employees)	Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights,…	$49 per month
Seismic Knowledge	Score 8.3 out of 10	N/A	Seismic Knowledge (formerly Lessonly Knowledge or Obie, acquired by Lessonly in July, 2021 and then by Seismic later that year) integrates internal company documentation into one single source of truth for knowledge sharing and management.	N/A

Pricing

Answerbase

Seismic Knowledge

Editions & Modules

Basic: $49
per month
Professional: $149
per month
Business: $399
per month
Enterprise: Quote
per year

No answers on this topic

Offerings

Pricing Offerings
Answerbase	Seismic Knowledge
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site. Therefore, we organize a quote on a per customer basis only for customers interested in an Enterprise implementation.

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More Pricing Information

Community Pulse
	Answerbase	Seismic Knowledge
Considered Both Products	Answerbase NB Nathan Brown Sales Manager Chose Answerbase Just from a personal viewpoint, I feel that the ease of use with Answerbase is amazing and with first class customer service support team, that could not be more friendlier and helpful. The decision was easy and they designed specific requirements that met our needs. It has … Incentivized Helpful?	Seismic Knowledge Verified User Anonymous Chose Seismic Knowledge At the time, Lessonly just seemed like the easiest lesson builder of the others. The others software had great features but, at the end of the day, if it was hard to make courses, I knew people wouldn't do it. Lessonly had all the right features without the complexity. That was … Incentivized Helpful? Shreyans Parekh Director, Strategic Initiatives + Corporate Venture Capital Chose Seismic Knowledge Lessonly Knowledge is a truly best-in-class knowledge corporate knowledge and learning management solution with great modules. It is a great data-driven solution with robust analytics, sales readiness capabilities, and learning modules. It has the right training, coaching, and … Incentivized Helpful? GO Gustavo Orozco Account Manager Chose Seismic Knowledge I have not used other products like Lessonly Knowledge. So far every organization I have worked at has used Lessonly Knowledge. I believe that says it all, it seems as though every organization prioritizes purchasing this tool for their employees. This is a good sign! I don't … Incentivized Helpful?

Best Alternatives
	Answerbase	Seismic Knowledge
Small Businesses	Front Score 9.2 out of 10	Front Score 9.2 out of 10
Medium-sized Companies	RWS Tridion Sites Score 9.0 out of 10	RWS Tridion Sites Score 9.0 out of 10
Enterprises	RWS Tridion Sites Score 9.0 out of 10	RWS Tridion Sites Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Answerbase	Seismic Knowledge
Likelihood to Recommend	10.0 (0 ratings)	8.6 (0 ratings)

User Testimonials
	Answerbase	Seismic Knowledge
Likelihood to Recommend	We implemented a Q&A board since we felt this would be the best way to create high quality content for our team when discussing the next sales strategy process. Really aids customers who have purchased a product from our company to navigate any problems they experience as they can seamlessly check the community question board Increases networking opportunities Incentivized NB Nathan Brown Sales Manager Read full review	I would highly recommend Lessonly Knowledge to colleagues who are looking to implement a comprehensive enablement solutions across their teams. Lessonly Knowledge allows your reps to ramp very quickly and to practice their skills with personalized and customized coaching sessions. It pairs with its parent company, Seismic, very well, along with other enablement solutions. Incentivized Shreyans Parekh Director, Strategic Initiatives + Corporate Venture Capital Read full review
Pros	Increases your team to collaborate with each other as you are available to post questions that more people can answer to express and opinion or idea Browse existing community pages to see if your question has been answered Allows you to share relevant documents with specific staff Excellent customer service support team that are always on hand to help Incentivized NB Nathan Brown Sales Manager Read full review	It's incredibly easy to build content. Able to distribute content quickly. Great reporting on what courses are being taken and who is taking them. Reminders and notifications are great. Incentivized Verified User Anonymous Read full review
Cons	Onboarding checklist would be a great addition as setting up can be complicated Incentivized NB Nathan Brown Sales Manager Read full review	I would love to see further integrations with other sales enablement platforms and tools as enterprises typically implement more than one solution across teams. Collaboration integrations and APIs can be more comprehensive. There should be a way to interact with peers and ask questions with your cohort who are in the tool. Incentivized Shreyans Parekh Director, Strategic Initiatives + Corporate Venture Capital Read full review
Alternatives Considered	Just from a personal viewpoint, I feel that the ease of use with Answerbase is amazing and with first class customer service support team, that could not be more friendlier and helpful. The decision was easy and they designed specific requirements that met our needs. It has really complemented our workforce and saved time. Incentivized NB Nathan Brown Sales Manager Read full review	At the time, Lessonly just seemed like the easiest lesson builder of the others. The others software had great features but, at the end of the day, if it was hard to make courses, I knew people wouldn't do it. Lessonly had all the right features without the complexity. That was what did it for me. Incentivized Verified User Anonymous Read full review
Return on Investment	Increased collaboration in the workplace Saved time on staff asking the same questions Provides customers a 'live' community to liaise with Incentivized NB Nathan Brown Sales Manager Read full review	Quicker onboarding Quicker ramp for new hires and internal promotions Incentivized GO Gustavo Orozco Account Manager Read full review
ScreenShots	Answerbase Screenshots