Answerbase vs. Seismic Knowledge

Seismic Knowledge

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Answerbase	Score 10.0 out of 10	Mid-Size Companies (51-1,000 employees)	Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights,…	$49 per month
Seismic Knowledge	Score 8.5 out of 10	N/A	Seismic Knowledge (formerly Lessonly Knowledge or Obie, acquired by Lessonly in July, 2021 and then by Seismic later that year) integrates internal company documentation into one single source of truth for knowledge sharing and management.	N/A

Pricing

Answerbase

Seismic Knowledge

Editions & Modules

Basic: $49
per month
Professional: $149
per month
Business: $399
per month
Enterprise: Quote
per year

No answers on this topic

Offerings

Pricing Offerings
Answerbase	Seismic Knowledge
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Additional Details

Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site. Therefore, we organize a quote on a per customer basis only for customers interested in an Enterprise implementation.

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More Pricing Information

Community Pulse
	Answerbase	Seismic Knowledge

Best Alternatives
	Answerbase	Seismic Knowledge
Small Businesses	Front Score 9.0 out of 10	Front Score 9.0 out of 10
Medium-sized Companies	RWS Tridion Sites Score 9.0 out of 10	RWS Tridion Sites Score 9.0 out of 10
Enterprises	RWS Tridion Sites Score 9.0 out of 10	RWS Tridion Sites Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Answerbase	Seismic Knowledge
Likelihood to Recommend	10.0 (1 ratings)	8.6 (3 ratings)

User Testimonials
	Answerbase	Seismic Knowledge
Likelihood to Recommend	Lumin Creative We implemented a Q&A board since we felt this would be the best way to create high quality content for our team when discussing the next sales strategy process. Really aids customers who have purchased a product from our company to navigate any problems they experience as they can seamlessly check the community question board Increases networking opportunities Incentivized NB Nathan Brown Sales Manager Read full review	Seismic For fast and reliable lesson builders that anyone can learn, Lessonly is fantastic. We went from someone having to know basic HTML just to put a course up, to anyone who knows how to use a simple editor being able to take courses and assign them to their teams. We saved so much time and effort. In the case of customers wanting content, it becomes more tricky. There's not necessarily a good way to offer courses to people outside of your organization. Incentivized Verified User Anonymous Read full review
Pros	Lumin Creative Increases your team to collaborate with each other as you are available to post questions that more people can answer to express and opinion or idea Browse existing community pages to see if your question has been answered Allows you to share relevant documents with specific staff Excellent customer service support team that are always on hand to help Incentivized NB Nathan Brown Sales Manager Read full review	Seismic Teams can ramp up training very quickly with personalized coaching at scale. Sales acceleration and enablement with the right tutorials and templates. On-demand practice exercises allow reps to learn and accelerate skills rapidly. Incentivized Shreyans Parekh Director, Strategic Initiatives + Corporate Venture Capital Read full review
Cons	Lumin Creative Onboarding checklist would be a great addition as setting up can be complicated Incentivized NB Nathan Brown Sales Manager Read full review	Seismic Reports can be a little tricky at first. It's not as "built out" as the other parts of the platform. If you're wanting to sell or offer courses to people outside of your organization, this might not be the best software for you. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Lumin Creative Just from a personal viewpoint, I feel that the ease of use with Answerbase is amazing and with first class customer service support team, that could not be more friendlier and helpful. The decision was easy and they designed specific requirements that met our needs. It has really complemented our workforce and saved time. Incentivized NB Nathan Brown Sales Manager Read full review	Seismic I have not used other products like Lessonly Knowledge. So far every organization I have worked at has used Lessonly Knowledge. I believe that says it all, it seems as though every organization prioritizes purchasing this tool for their employees. This is a good sign! I don't see our organization using another any time soon. Incentivized GO Gustavo Orozco Account Manager Read full review
Return on Investment	Lumin Creative Increased collaboration in the workplace Saved time on staff asking the same questions Provides customers a 'live' community to liaise with Incentivized NB Nathan Brown Sales Manager Read full review	Seismic Honing skills of reps about 1.8X-2X faster Coaching reps to 60-70% more closed deals Pursuing skills certifications for 30-40% more reps across teams Incentivized Shreyans Parekh Director, Strategic Initiatives + Corporate Venture Capital Read full review
ScreenShots	Answerbase Screenshots