Apdated vs. Glassix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apdated
Score 0.0 out of 10
N/A
Apdated’s application offers a businesses a way to communicate with their customers. By automating progress updates, Apdated ensures that customers are informed and engaged without any extra effort from a customer support team. With features like personalized notifications, real-time automatic updates, and a library of industry-specific templates, Apdated aims to make it easy to keep customers in the loop. Customers can view an end-to-end dashboard that shows all tracked activities with due…
$29
per month
Glassix
Score 10.0 out of 10
N/A
Glassix's unified inbox eliminates the need for multiple tools, streamlining workflow management with AI-powered chatbots to personalized greetings, keep customers engaged in one place. Glassix refines interactions, allowing users to deliver exceptional customer experiences. It removes manual tasks with automation capabilities, helping conversations with customers to flow effortlessly. By harnessing AI Omnichannel capabilities, Glassix aims to reshape the new era of customer…N/A
Pricing
ApdatedGlassix
Editions & Modules
Standard
$29
per month
Advanced
$59
per month
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ApdatedGlassix
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount for annual pricing.
More Pricing Information
Best Alternatives
ApdatedGlassix
Small Businesses
Front
Front
Score 9.1 out of 10
Front
Front
Score 9.1 out of 10
Medium-sized Companies
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ApdatedGlassix
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ApdatedGlassix
Likelihood to Recommend
Apdated
No answers on this topic
Glassix
Glassix is best suited for small customer service teams that handle a usual high volume of tickets. For us, we need to answer pretty much the same repetitive or similar subject, 3-5 questions from our client base; by having the AI chatbot, we do not need to deal with this anymore and are free to do more with our time. What I would love to see more is some more guides and resources on the AI features, although we use them quite vastly here. Some tutorials on how to customize would be highly appreciated.
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Pros
Apdated
No answers on this topic
Glassix
  • AI chatbot and automated workflows for our customer support.
  • Unify all of our business channels into one inbox.
  • Helping us resolve support ticket in the speed of light.
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Cons
Apdated
No answers on this topic
Glassix
  • More guides on the AI features.
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Alternatives Considered
Apdated
No answers on this topic
Glassix
Pricing is crystal clear, there is no limit on chatbot or AI interactions and resolutions, and there is no long-term commitment to lock you down for years. Also, their team is super friendly and always prompt to answer any question or issue we might have with the platform.
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Return on Investment
Apdated
No answers on this topic
Glassix
  • Glassix paid for itself in the first few weeks.
  • The product is easy to use and way more economical than the competition.
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ScreenShots

Apdated Screenshots

Screenshot of the customer view of an insurance claim process, showing: 
completed activities
current status
remaining steps