Name: Glassix
Rating: 10 (1 reviews)
Author: Glassix

Help Desk

Web and Video Conferencing

Customer Support

Alumni Management

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Communications Platform as a Service (CPaaS)

Enterprise

Accounting

Loan Origination

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Block Storage

Blockchain Analysis

Cloud Storage

Data Center Outsourcing (Canada)

Data Integration

Database Performance Monitoring

Debugging

Edge Computing

Electronic Data Interchange (EDI)

Encryption Key Management

Fraud Detection

Integration Platform as a Service (iPaaS)

Load Balancing

Master Data Management (MDM)

Mobile Application Performance Monitoring  (APM)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SQL Server Performance Monitoring

Secure Access Control

Secure Web Gateway

Security Analytics

Security Awareness Training

Web Content Filtering

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Community

Content Management

Customer Journey Mapping

Digital Analytics

Email Marketing

Grant Management Software

Livestream

Marketing Automation

Predictive Analytics

Real-Time Interaction Management

Social Media Management

Survey & Forms Building

Tag Management

Usability Testing

Web Analytics

Marketing

Business Caller ID

Interactive Whiteboard

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Predictive Sales Analytics

Sales Email Tracking

Sales

Card Management

Computer-Aided Design (CAD)

Dealer Management

Restaurant Management

Tour Operator

Vertical-Specific

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Front

Bird

Launch

Boost

Scale

EZ Texting

Front is a communication hub that helps businesses keep the human touch in every interaction.

Starter

Growth

Premier

Glassix

Customer Communications Management Software optimizes inbound and outbound communications to create excellent customer experiences.

Likelihood to Recommend

Tidio

Glassix 2024-01-15 04:17:14

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Customer Communication Management Software

Glassix is a complete game-changer for us regarding customer support and ticket resolution. With Glassix, we're able to resolve our clients' repetitive support queries and provide a personalized and swift response to their everyday issues. We are using the Unified Inbox and the AI suite to streamline our business operations, and the AI features are brilliant. We use the auto-suggested replies and the one-click conversation summary features to speed up and ease our work. Another stand out is the AI chatbot, using this chatbot we're able to increase important KPIs for our department such as First Response Time, and Customer Satisfaction on a regular basis.

AI chatbot and automated workflows for our customer support.
Unify all of our business channels into one inbox.
Helping us resolve support ticket in the speed of light.

Glassix paid for itself in the first few weeks.
The product is easy to use and way more economical than the competition.

Glassix

Overview

What is Glassix?