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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coralogix

    Score9.5 out of 10
    N/ACoralogix headquartered in San Francisco aims to help software companies avoid getting lost in their log data by automatically figuring out their production problems. All plans support all Coralogix features and it is available free (up to 1GB of log data), with pricing tiers available based on volume of log data and log retention time, as well as via an enterprise pricing plan.N/A

    SAS Viya

    Score10 out of 10
    N/AAn end-to-end platform for AI, data science, and analytics, used for modeling, as well as management and deployment of AI models.N/A

    Upcall

    Score8.7 out of 10
    N/AUpcall is an engagement platform & API. Upcall provides U.S sales professionals on demand, enabling businesses to trigger human phone calls.N/A
    Pricing
    CoralogixSAS ViyaUpcall
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CoralogixSAS ViyaUpcall
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.
    More Pricing Information
    Best Alternatives
    CoralogixSAS ViyaUpcall
    Small Businesses
    No answers on this topic
    IBM SPSS Statistics
    Score8.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Logz.io
    Score8.3 out of 10
    Alteryx Platform
    Score9 out of 10
    No answers on this topic
    Enterprises
    NetBrain Technologies
    Score8.8 out of 10
    Alteryx Platform
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CoralogixSAS ViyaUpcall
    Likelihood to Recommend
    9.2
    (2 ratings)
    9.1
    (12 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (2 ratings)
    8.2
    (3 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    -
    (0 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CoralogixSAS ViyaUpcall
    Likelihood to Recommend
    Coralogix
    Most Appropriate: Searching for logs, setting alerts on anomalies, multiple container for logs separated by multiple services. Classification of different types of logs. Tracing of requests involving multiple services. Finding the time between different endpoints in the service layer to identify the choke points. Less Appropriate: Duplication of logs can cause an issue for you.
    Incentivized
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    SAS
    SAS Advance Analytics is well suited for data that is visual. Data where you want to see multiple graphs and models are good for this software. However, if your data is more descriptive this may not be the best program. SAS is well suited for data where you need to make comparisons on the feasibility of two different programs. Data that can be compared is perfect for this software.
    Incentivized
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    Upcall
    Upcall is great for companies that aim at superb customer support, upcall is great for medium to large businesses. Upcall helps your business to grow in all aspects, Upcall will help you reach people. Would recommend Upcall to anyone that is looking to improve on marketing and drive the company's sales.
    Incentivized
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    Pros
    Coralogix
    • Unified platform for logs and traces.
    • Enable alerts on anomalies.
    • Intuitive interface.
    Incentivized
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    SAS
    • SAS is can be used as query builder tool which can automate a lot of excel process.
    • There are variety of statistical options available that tie up good visual analytics.
    • There are inbuilt models available for different operations which doesn't require any coding and are easy to run.
    Incentivized
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    Upcall
    • Appointment Scheduling
    • Application Integration
    • Customer Support
    Incentivized
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    Cons
    Coralogix
    • Login issue with SSO: In some cases, the SSO login button is not visible on the Login page. This causes issue to access Coralogix.
    • Duplicate Logs: In some cases, we get duplicate logs in Coralogix and it becomes difficult to identify if these are duplicate logs.
    • Sometimes the tracing feature has glitches
    Incentivized
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    SAS
    • SAS Analytics does not have very good graphic capabilities. Their advanced graphics packages are expensive, and still not very appealing or intuitive to customize.
    • SAS Analytics is not as up-to-date when it comes to advanced analytical techniques as R or other open-source analytics packages.
    Incentivized
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    Upcall
    • Be more user-friendly
    • Improve the chat feature
    Incentivized
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    Likelihood to Renew
    Coralogix
    No answers on this topic
    SAS
    Not only does SAS become easier to use as the user gets more familiar with its capabilities, but the customer service is excellent. Any issues with SAS and their technical team is either contacting the user via email, chat, text, WebEx, or phone. They have power users that have years of experience with SAS there to help with any issue.
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    Upcall
    No answers on this topic
    Usability
    Coralogix
    The product is easy to use and integrate. The customer support is at a level of its own. There was never a time we needed help with something, and the support wasn't there to provide all the help needed in a very effective and efficient way. Being proactive, suggesting ways to solve and not just answering questions, and providing more knowledge about how the product should be used.
    Incentivized
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    SAS
    If SAS Enterprise Guide is utilized any beginning user will be able to shorten the learning curve. This is allow the user a plethora of basic capabilities until they can utilize coding to expand their needs in manipulating and presenting data. SAS is also dedicated to expanding this environment so it is ever growing.
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    Upcall
    I gave the best rating because Upcall is simply the best and has done great things for our company. Upcall is the Most affordable and reliable service that I have ever come across. Most honest deals and reliable
    Incentivized
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    Reliability and Availability
    Coralogix
    No answers on this topic
    SAS
    SAS probably has the most market saturation out of all of the analytics software worldwide. They are in every industry and they are knowledgable about every industry. They are always available to take questions, solve issues, and discuss a company's needs. A company that buys SAS software has a dedicated representative that is there for all of their needs.
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    Upcall
    No answers on this topic
    Performance
    Coralogix
    No answers on this topic
    SAS
    Although nothing is perfect, SAS is almost there. The software can handle billions of rows of data without a glitch and runs at a quick pace regardless of what the user wants to perform. SAS products are made to handle data so performance is of their utmost important. The software is created to run things as efficiently as SAS software can to maximize performance.
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    Upcall
    No answers on this topic
    Support Rating
    Coralogix
    No answers on this topic
    SAS
    SAS is generally known for good support that's one of the main reasons to justify the cost of having SAS licenses within our organization is knowing that customer support is just a quick phone call away. I've usually had good experiences with the SAS customer support team it's one of the ways in which the company stands out in my view.
    Incentivized
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    Upcall
    No answers on this topic
    In-Person Training
    Coralogix
    No answers on this topic
    SAS
    SAS has regional and national conferences that are dedicated to expanding users' knowledge of the software and showing them what changes and additions they are making to the software. There are user groups in most of the major cities that also provide multi-day seminars that focus on specific topics for education. If online training isn't the best way for the user, there is ample in-person training available.
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    Upcall
    No answers on this topic
    Online Training
    Coralogix
    No answers on this topic
    SAS
    There are online videos, live classes, and resource material which makes training very easy to access. However, nothing is circumstantial so applying your training can get tricky if the user is performing complex tasks. When purchasing software, SAS will also allocate education credits so the user(s) can access classes and material online to help expand their knowledge.
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    Upcall
    No answers on this topic
    Implementation Rating
    Coralogix
    No answers on this topic
    SAS
    Ask as many questions you can before the install to understand the process. Since a third party does the installation your company is sort of a passanger and it is easy to get lost in the process. It also helps to have all users and IT support involved in the install to help increase the knowledge as to how SAS runs and what it needs to perform correctly.
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    Upcall
    No answers on this topic
    Alternatives Considered
    Coralogix
    Think of Coralogix as a proactive teammate rather than just a passive tool. Unlike Datadog or New Relic, where you often pay a steep "tax" to index noise just to catch one error, Coralogix analyzes logs in-stream—saving you from surprise bills when containers get noisy. Its automatic clustering spots hidden issues without you writing endless rules, giving you instant clarity where others force you to dig.
    Incentivized
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    SAS
    SAS was the incumbent tool, and what the team knew. We did look into using Revolution Analytics enterprise version of R, but the learning curve on that caused us to stick with SAS. In my current position, I've opted for WPS over SAS. I can still leverage my SAS experience, but the price is about 15% of what SAS charges, with extra functionality, such as direct database access. I can supplement WPS with free software, such R for anything that it might be missing.
    Incentivized
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    Upcall
    Upcall has been able to help us gain top-quality leads that led to customers while the other products worked, they weren't as effective as upcall is in such a short period of time we have used it. We have seen where upcall has helped to drive our business sales.
    Incentivized
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    Scalability
    Coralogix
    No answers on this topic
    SAS
    It all depends on the type of SAS product the user has. Scaleability differs from product to product, and if the user has SAS Office Analytics the scaleability is quite robust. This software will satisfy the majority of the company's analytic needs for years to come. In addition, if SAS is not meeting the users needs the company can easily find SAS solutions that will.
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    Upcall
    No answers on this topic
    Return on Investment
    Coralogix
    • Faster time to resolve issues.
    • Ability to detect issues before our users.
    Incentivized
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    SAS
    • SAS is pretty expensive, so a company would need to take that into consideration before purchasing a license.
    • A lot of companies are now starting to use SAS Advance Analytics, it is great for sharing data between departments.
    • Presentations come out better when using SAS, and estimates are more precise to the confidence interval.
    Incentivized
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    Upcall
    • Upcall has positively impacted our company.
    • Sales improved from 50% to 92% in less than 5 months.
    Incentivized
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    ScreenShots