AppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.
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Symantec Server Management Suite
Score 7.0 out of 10
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The Symantec Server Management Suite is an option for automating the management of servers and deployments.
In scenarios where proactively preventing performance issues is a priority, AppDynamics shines. Its machine learning capabilities and automatic baselining help predict and address potential problems before they impact users. If an organization has relatively simple monitoring needs and doesn't require the advanced features provided by AppDynamics, simpler and more cost-effective monitoring tools may be a better fit.
The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
When an issue arises, AppDynamics shines in root cause analysis. For example, it provides a comprehensive breakdown of the factors contributing to a performance problem. This detailed analysis accelerates the troubleshooting process, allowing our teams to address the root cause swiftly and effectively.
The initial setup process of AppDynamics could be more user-friendly. Some users find the configuration and onboarding to be a bit complex. Improving the onboarding experience could make it more accessible, especially for smaller teams or those with limited resources.
It can be difficult for some users to get AppDynamics up and running for the first time. For new users, the platform's usability might be improved by streamlining the onboarding process or providing more user-friendly setup wizards.
The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
I have used Splunk for a short period. It was difficult to connect with the server and it takes much time to connect with the central server but AppDynamics is quite fast in it. Plus the service handlers for Splunk were a little ignorant their response was usually late in AppDynamics we got a great service team that gave us the solution with application bugs and fixes. Overall AppDynamics is more reliable.
Our applications's dependability and performance have increased due to it, and this has raised user satisfaction, our clients can now use our apps with greater speed and dependability and with fewer likelihood of encountering performance issues.
By lowering the frequency of application outages and enhancing the functionality of our revenue-generating apps, it has assisted us in increasing revenue, like it assisted us in locating and resolving performance bottlenecks in our online shopping cart applications which greatly increased the quantity of transactions we could handle in seconds.
Our IT staff is now more productive due to its automation of numerous APM related tasks, our IT staff can now concentrate on more strategic tasks as a result of this.
Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
I've had a lot of help from the SMP Support staff and they're great people and very helpful!
