Yuven Takur
Head of human resources.
Chose SmartCustomer
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
appinion vs. SmartCustomer
appinion vs. SmartCustomer
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 appinion | Small Businesses (1-50 employees) | appinion is a tool used to maximize app performance with automated review aggregation and sentiment analysis. The platform processes large-scale datasets from app stores to provide clear visibility into user satisfaction and emerging trends. Operational Benefits: Automated Feedback Loops: Continuously monitor app store reviews without manual intervention. Actionable Intelligence: Convert unstructured user comments into quantifiable… | $48 per month (billed annually) | |
 SmartCustomer | N/A | Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner. | N/A |
| appinion | SmartCustomer | |||||||||||||||
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| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| appinion | SmartCustomer | |
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| Considered Both Products |  appinion No answer on this topic |  SmartCustomer  Zain Ali Director Of Commercial Sales Chose SmartCustomer Sitejabber has provided us with many benefits and resulted in us with great customer service, handling any issues faced by customers, and competing with real businesses. Whereas Trustpilot, we believe there were many reviews left by scammers for businesses that were not legit.  Rithvik Podduturi Founder Chose SmartCustomer I generally buy a lot of software. I check reviews on TrustRadius, Capterra, etc., for software reviews. Sitejabber is lacking in these cases, so for now, I will stick to these websites for software reviews. |
| appinion | SmartCustomer | |
|---|---|---|
| Small Businesses |  Growave Score 9.7 out of 10 | Growave Score 9.7 out of 10 |
| Medium-sized Companies |  PowerReviews Score 7.8 out of 10 | PowerReviews Score 7.8 out of 10 |
| Enterprises | PowerReviews Score 7.8 out of 10 | PowerReviews Score 7.8 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| appinion | SmartCustomer | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 9.2 (0 ratings) |
| appinion | SmartCustomer | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic |
Rithvik Podduturi Founder |
| Pros | No answers on this topic |
 Aaron Wallace Co-Founder |
| Cons | No answers on this topic |
Yuven Takur Head of human resources. |
| Alternatives Considered | No answers on this topic |
Yuven Takur Head of human resources. |
| Return on Investment | No answers on this topic |
Zain Ali Director Of Commercial Sales |
| ScreenShots | appinion Screenshots      |