TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    appinion

    N/A
    Small Businesses (1-50 employees)
    appinion is a tool used to maximize app performance with automated review aggregation and sentiment analysis. The platform processes large-scale datasets from app stores to provide clear visibility into user satisfaction and emerging trends. Operational Benefits: Automated Feedback Loops: Continuously monitor app store reviews without manual intervention. Actionable Intelligence: Convert unstructured user comments into quantifiable…

    $679

    per year

    SmartCustomer

    Score7.6 out of 10
    N/AFounded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.N/A
    Pricing
    appinionSmartCustomer
    Editions & Modules
    Starter | Listen
    $48
    per month (billed annually)
    Growth | Act
    $139
    per month (billed annually)
    Premium | Capture
    $890
    per month (billed annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    appinionSmartCustomer
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    appinionSmartCustomer
    Small Businesses
    Trustpilot
    Score6.8 out of 10
    Trustpilot
    Score6.8 out of 10
    Medium-sized Companies
    PowerReviews
    Score7.8 out of 10
    PowerReviews
    Score7.8 out of 10
    Enterprises
    Bazaarvoice
    Score7.6 out of 10
    Bazaarvoice
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    appinionSmartCustomer
    Likelihood to Recommend
    -
    (0 ratings)
    9.2
    (4 ratings)
    User Testimonials
    appinionSmartCustomer
    Likelihood to Recommend
    Appinion
    No answers on this topic
    SmartCustomer
    Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results.
    Incentivized
    Read full review
    Pros
    Appinion
    No answers on this topic
    SmartCustomer
    • Gives reviews.
    • Answers questions.
    • Gives you details of the website.
    Incentivized
    Read full review
    Cons
    Appinion
    No answers on this topic
    SmartCustomer
    • It has slow customer services.
    • Too many ads on reviews pages.
    • Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews.
    Incentivized
    Read full review
    Alternatives Considered
    Appinion
    No answers on this topic
    SmartCustomer
    Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
    Incentivized
    Read full review
    Return on Investment
    Appinion
    No answers on this topic
    SmartCustomer
    • Saves us from spending money on scam websites.
    • Helps us making a buy decision based on the reviews.
    Incentivized
    Read full review
    ScreenShots

    appinion Screenshots

    Screenshot of the interface to track the reviews of multiple apps.Screenshot of where to get the full picture of App review performance.Screenshot of the dashboard to follow an app's ratings' evolution.Screenshot of the full details of a review.Screenshot of the wingman, which helps to get the most of reviews.Screenshot of the dashboard to evaluate sentiment.