SmartCustomer

SmartCustomer

SmartCustomer

11 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SmartCustomer	Score 7.7 out of 10	N/A	Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.	N/A

Pricing

SmartCustomer

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
SmartCustomer
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	SmartCustomer
Considered Both Products	SmartCustomer Yuven Takur Head of human resources. Chose SmartCustomer Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase. Incentivized Helpful? Zain Ali Director Of Commercial Sales Chose SmartCustomer Sitejabber has provided us with many benefits and resulted in us with great customer service, handling any issues faced by customers, and competing with real businesses. Whereas Trustpilot, we believe there were many reviews left by scammers for businesses that were not legit. Incentivized Helpful? Rithvik Podduturi Founder Chose SmartCustomer I generally buy a lot of software. I check reviews on TrustRadius, Capterra, etc., for software reviews. Sitejabber is lacking in these cases, so for now, I will stick to these websites for software reviews. Incentivized Helpful?

Best Alternatives
	SmartCustomer
Small Businesses	Growave Score 9.7 out of 10
Medium-sized Companies	Bazaarvoice Score 8.5 out of 10
Enterprises	Bazaarvoice Score 8.5 out of 10
All Alternatives	View all alternatives

User Ratings
	SmartCustomer
Likelihood to Recommend	9.2 (4 ratings)

User Testimonials
	SmartCustomer
Likelihood to Recommend	SmartCustomer Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results. Incentivized Yuven Takur Head of human resources. Read full review
Pros	SmartCustomer Gives reviews. Answers questions. Gives you details of the website. Incentivized Rithvik Podduturi Founder Read full review
Cons	SmartCustomer It has slow customer services. Too many ads on reviews pages. Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews. Incentivized Zain Ali Director Of Commercial Sales Read full review
Alternatives Considered	SmartCustomer Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase. Incentivized Yuven Takur Head of human resources. Read full review
Return on Investment	SmartCustomer Saves us from spending money on scam websites. Helps us making a buy decision based on the reviews. Incentivized Rithvik Podduturi Founder Read full review
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