TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apptivo

    Score9 out of 10
    N/AApptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.

    $10

    Per User per Month

    Surfe

    Score8.2 out of 10
    N/ASurfe is a lead gen tool used to add contacts, manage deals and pipelines straight from LinkedIn, and move this data into a CRM. Without tab-switching or manual data entry, Surf makes CRM fields accessible on LinkedIn, and users can input information, create new fields, and edit existing ones, while syncing this to a connected CRM in real-time. Surfe also helps users to save time by adding prospects from LinkedIn with a click of a button directly from their profile, and it does that without…

    $23

    per year per seat

    Pricing
    ApptivoSurfe
    Editions & Modules
    Premium
    $10
    Per User per Month
    Ultimate
    $25
    Per User per Month
    Starter
    Free
    Per User per Month
    Enterprise
    N/A
    Free
    $0
    Basic
    $23
    per year per seat
    Professional
    $29
    per year per seat
    Business
    $59
    per year per seat
    Offerings
    Pricing Offerings
    ApptivoSurfe
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Prices are for annual subscriptions. Monthly subscriptions are available. No credit card is needed for the trial and free.
    More Pricing Information
    Features
    ApptivoSurfe
    Sales Force Automation
    Comparison of Sales Force Automation features of Apptivo and Surfe
    Feature
    Apptivo
    7.7
    4 Ratings
    2% below category average
    Surfe
    -
    Ratings
    Customer data management / contact management10.04 Ratings00 Ratings
    Workflow management6.82 Ratings00 Ratings
    Territory management4.51 Ratings00 Ratings
    Opportunity management10.03 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.14 Ratings00 Ratings
    Contract management10.02 Ratings00 Ratings
    Quote & order management7.43 Ratings00 Ratings
    Interaction tracking1.81 Ratings00 Ratings
    Channel / partner relationship management9.13 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Apptivo and Surfe
    Feature
    Apptivo
    9.7
    4 Ratings
    23% above category average
    Surfe
    -
    Ratings
    Case management9.14 Ratings00 Ratings
    Call center management10.02 Ratings00 Ratings
    Help desk management10.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Apptivo and Surfe
    Feature
    Apptivo
    10.0
    3 Ratings
    26% above category average
    Surfe
    -
    Ratings
    Lead management10.03 Ratings00 Ratings
    Email marketing10.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Apptivo and Surfe
    Feature
    Apptivo
    8.9
    4 Ratings
    14% above category average
    Surfe
    -
    Ratings
    Task management8.34 Ratings00 Ratings
    Billing and invoicing management9.13 Ratings00 Ratings
    Reporting9.14 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Apptivo and Surfe
    Feature
    Apptivo
    10.0
    2 Ratings
    27% above category average
    Surfe
    -
    Ratings
    Forecasting10.02 Ratings00 Ratings
    Pipeline visualization10.02 Ratings00 Ratings
    Customizable reports10.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Apptivo and Surfe
    Feature
    Apptivo
    7.2
    3 Ratings
    6% below category average
    Surfe
    -
    Ratings
    Custom fields5.73 Ratings00 Ratings
    Custom objects6.63 Ratings00 Ratings
    API for custom integration9.12 Ratings00 Ratings
    Security
    Comparison of Security features of Apptivo and Surfe
    Feature
    Apptivo
    10.0
    4 Ratings
    17% above category average
    Surfe
    -
    Ratings
    Single sign-on capability10.04 Ratings00 Ratings
    Role-based user permissions10.04 Ratings00 Ratings
    Platform
    Comparison of Platform features of Apptivo and Surfe
    Feature
    Apptivo
    7.9
    4 Ratings
    4% above category average
    Surfe
    -
    Ratings
    Mobile access7.94 Ratings00 Ratings
    Best Alternatives
    ApptivoSurfe
    Small Businesses
    Salesflare
    Score10 out of 10
    Affinity CRM
    Score9.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Podium
    Score7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ApptivoSurfe
    Likelihood to Recommend
    9.0
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.6
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ApptivoSurfe
    Likelihood to Recommend
    Apptivo Inc
    I would absolutely recommend Apptivo! We have used Apptivo for years, and we wouldn't consider another platform to keep all of our contacts together in one place. It's easy to export certain lists for certain mailings and to add/remove new contacts and move things around as needed over time. There's freedom to adding new contacts and the pricing is phenomenal
    Incentivized
    Read full review
    Surfe
    Surfe is really a great help/support for our marketing and data team. It saves plenty of time and manual work. We are totally happy with the product and also setup was done in 5 Min.
    Read full review
    Pros
    Apptivo Inc
    • Built in support for new users.
    • Basic crm works...just dont expect it do anything well beyond the basic.
    • Price.
    • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
    • They are open to and try adapt quickly based on customer feedback.
    Read full review
    Surfe
    • Easy to set up in both directions
    • Getting account data out of LinkedIn
    • Searching for Contact options, i.e. E-Mail and phone
    • Getting Company Data out of LinkedIn
    Read full review
    Cons
    Apptivo Inc
    • Dashboard and interface subsections are a bit clunky re: functionality.
    • Built-in email client isn't always a feasible option for efficiency (signatures are different, contacts don't always update accordingly).
    • Consistency and integration between apps is not always optimal.
    Incentivized
    Read full review
    Surfe
    • After installing the Chrome Plugin, LinkedIn is a bit slower than before
    • Pricing is okay, but import from Sales Navigator should be included in the Basic Package
    Read full review
    Usability
    Apptivo Inc
    Without a doubt, the best thing about Apptivo is that it has become a perfect internal and external communication platform. This platform will allow you to know who is taking care of certain tasks with clients and control all projects with your clients. With very affordable plans for your pocket, it has a free version for up to 3 users. It far surpasses quite a few CRMs in the same category. Apptivo CRM allows you to customize many details and work with it does not consume time or resources. You are faced with a very comfortable software to use, simple and well designed.
    Incentivized
    Read full review
    Surfe
    No answers on this topic
    Support Rating
    Apptivo Inc
    Apptivo is always quick to respond whenever we have had a problem over out time of using the program. The customer service reps are always very polite and professional in their responses and are very knowledgeable! I have never gone to them with a problem that they don't do everything in their power to help solve, and most times they have (abbreviating states is the only issue we weren't able to solve).
    Incentivized
    Read full review
    Surfe
    No answers on this topic
    Implementation Rating
    Apptivo Inc
    If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
    Read full review
    Surfe
    No answers on this topic
    Alternatives Considered
    Apptivo Inc
    The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.
    Incentivized
    Read full review
    Surfe
    No answers on this topic
    Return on Investment
    Apptivo Inc
    • It allows me to get a vision of what is happening with the business
    • control sales, marketing and customer service processes from a single point
    • facilitates administrative tasks
    Incentivized
    Read full review
    Surfe
    • Saves time in research
    • Getting data and helping to build a database out of a paid platform
    Read full review
    ScreenShots

    Apptivo Screenshots

    Screenshot of Customize each app by dragging and dropping each attributeScreenshot of Project management gantt chartScreenshot of Convert a lead into a contact, customer, and/or opportunity

    Surfe Screenshots

    Screenshot of Adds contacts to a CRM, and exports whole SalesNav contact lists in one go to save time.Screenshot of Finds emails and edit CRM fields. Automatically sources verified emails, and keep contacts updated.Screenshot of Syncs messages with a CRM, and offers reuseable personalized message templates on LinkedIn.Screenshot of Deal management and pipeline access from LinkedIn, with a side panel to create and configure deals.Screenshot of Keeps contacts updated, and sends notifications when someone in the associated CRM changes their position & company.Screenshot of Task creator, to keep track of a to-do list by creating tasks as reminders for specific CRM records