Aralco Inventory Management vs. Stitch Labs (discontinued)

Aralco Inventory Management is well suited for a retail operation with one or two locations that is expanding to 5+. At that point, there is small enough start-up costs and significant benefits available for this software to assist a company with the inventory and POS challenges associated with rapid growth. Aralco Inventory Management is also particularly helpful for retail companies that have complicated sales orders or a sales fulfillment time that is longer than a day or a week.

Incentivized

I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

Incentivized

• Retail focus
• Single source for all inventory control requirements
• Power-to-cost ratio
• Training package

Incentivized

• Inventory management.
• Order management.
• Reporting and analytics.

Incentivized

• Lengthy set-up process that requires strong management
• High base hardware requirements (can't be used with just a phone, for instance)
• Inventory forecasting is not linked to any external or macro forces

Incentivized

• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

Incentivized

I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

Incentivized

We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

Incentivized

I have not researched other alternatives as this solved my problems.

Incentivized

• Short training time reduced costs and increased sales which increased ROI
• Less downtime which reduced costs and increased ROI
• Good customer support which boosts employee morale which leads to efficiencies and higher sales which increased ROI

Incentivized

• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

Incentivized