Arbox vs. Soffront CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arbox
Score 3.0 out of 10
N/A
Arbox is a solution for fitness, wellness, teaching, and courses businesses. The platform is specifically designed to streamline operations, optimize efficiency, and empower business owners to achieve growth. Arbox offers a scheduling system and a client app that simplifies class management and appointment bookings. The client management tools enable businesses to track and engage with their customers, with the goal of building strong relationships and enhancing customer…
$79
per month
Soffront CRM
Score 7.0 out of 10
Enterprise companies (1,001+ employees)
Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…
$20
per month
Pricing
ArboxSoffront CRM
Editions & Modules
Be Better
$79.00
per month
Think Bigger
$127.00
per month
Get Stronger
$199.00
per month
1,000 Emails
$4.00
per month
5,000 Emails
$15.00
per month
10,000 Emails
$25.00
per month
Offerings
Pricing Offerings
ArboxSoffront CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ArboxSoffront CRM
Features
ArboxSoffront CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Arbox
-
Ratings
Soffront CRM
7.8
2 Ratings
0% below category average
Customer data management / contact management00 Ratings9.02 Ratings
Workflow management00 Ratings6.02 Ratings
Territory management00 Ratings7.31 Ratings
Channel / partner relationship management00 Ratings9.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Arbox
-
Ratings
Soffront CRM
5.0
2 Ratings
42% below category average
Case management00 Ratings5.02 Ratings
Help desk management00 Ratings5.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Arbox
-
Ratings
Soffront CRM
9.5
2 Ratings
20% above category average
Lead management00 Ratings10.02 Ratings
Email marketing00 Ratings9.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Arbox
-
Ratings
Soffront CRM
6.1
2 Ratings
23% below category average
Task management00 Ratings8.21 Ratings
Reporting00 Ratings4.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Arbox
-
Ratings
Soffront CRM
4.7
2 Ratings
48% below category average
Forecasting00 Ratings4.02 Ratings
Pipeline visualization00 Ratings6.02 Ratings
Customizable reports00 Ratings4.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Arbox
-
Ratings
Soffront CRM
7.0
2 Ratings
9% below category average
Custom fields00 Ratings7.02 Ratings
Security
Comparison of Security features of Product A and Product B
Arbox
-
Ratings
Soffront CRM
7.0
2 Ratings
18% below category average
Single sign-on capability00 Ratings6.02 Ratings
Role-based user permissions00 Ratings8.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Arbox
-
Ratings
Soffront CRM
6.0
2 Ratings
22% below category average
Social data00 Ratings7.02 Ratings
Social engagement00 Ratings5.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Arbox
-
Ratings
Soffront CRM
7.0
2 Ratings
8% below category average
Mobile access00 Ratings7.02 Ratings
Best Alternatives
ArboxSoffront CRM
Small Businesses
Kajabi
Kajabi
Score 8.3 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies

No answers on this topic

Creatio
Creatio
Score 9.1 out of 10
Enterprises

No answers on this topic

Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ArboxSoffront CRM
Likelihood to Recommend
10.0
(1 ratings)
7.0
(2 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
ArboxSoffront CRM
Likelihood to Recommend
Arbox
Fully recommended if you plan to work in a centralized way, adding all the useful aspects for the business management to be adequate, either for sales or advertising areas, or even for logistics and human resources management. Arbox can be exploited in practically all business scenarios.
Read full review
Soffront
Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.
Read full review
Pros
Arbox
  • The reporting system for branding and marketing that Arbox has allows us to work by sales ranges, which allows us to cover different time sectors, and therefore we can work with sales depending on the seasonal format we decide, and that helps us to set different goals.
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Soffront
  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
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Cons
Arbox
  • The platform helps us to keep our company and business information safe, which prevents us from worrying about situations such as scams. Thanks to factors like this is that we have nothing negative to point out about the Arbox platform. It is excellent and we plan to continue using it in the future to keep growing.
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Soffront
  • Reporting
  • Loyalty features
  • Social media integration
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Usability
Arbox
No answers on this topic
Soffront
Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
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Support Rating
Arbox
No answers on this topic
Soffront
Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
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Alternatives Considered
Arbox
No answers on this topic
Soffront
Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
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Return on Investment
Arbox
  • For the moment we have not calculated the level of increase in return on investment that has been achieved with the use of Arbox, since the time using it has not been enough to define a stable amount of profit, or in any case, that stands out much in relation to the amount earned before its use by the company, so we hope to update this section in the future.
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Soffront
  • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
  • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
Read full review
ScreenShots

Arbox Screenshots

Screenshot of Task and message automation, with a few clicksScreenshot of Members Mobile App

Soffront CRM Screenshots

Screenshot of Customer Service Dashboard