Arctera Enterprise Vault vs. ManageEngine ADAudit Plus

I recommend Enterprise Vault, especially over native Exchange archiving when: 1. You have, or may need litigation holds and searches 2. There is a need to archive and set defined retention periods for Journaling 3. You have lots of duplicate large emails that you want to get deduplication of 4. You need/ want to be able to search attachment in addition to emails 5. You want or need Litigation searches or archive retention to be handled by a team separate from your Email team

Incentivized

I would recommend ADAuditPlus (and/or Log360) to any org that is trying to achieve PCI DSS Compliance and is struggling with some of the monitoring and reporting aspects, provided that the org is prepared to spend a little time and effort in truly understanding the requirements and is prepared to document requirements and match them to the ADAuditPlus product features.

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• EV FSA had 2 stubbing options. We ended up using the IE shortcut as the stub replacement on the file system. In the DFS environment using DFSR the IE shortcuts allowed us to quickly and easily archive the data while allowing users to still access their data via the web or stub format. We were also able to exclude certain folders from archiving like the dfsrprivate folder. The newer versions of EV 11 and up have a better user interface to access this content from the web.
• EV SharePoint implementation was pretty simple for us. Document Library archiving was pretty seamless. Archiving the different versions in sharepoint also helped further reduce total cost of storage.
• EV Exchange was a good addition to our archiving portfolio. In our case we did not use the stubbing mechanism. Instead, we used the vault cache methodology. We had the option to pull down the full archive versus just the header information. The concern at the time was how quickly we could update the vault cache on the client. We ended up scaling out our EV environment to ensure the push of data could get to all our clients since we were in the middle of a notes to exchange migration. Overall I was impressed with Vault Cache and its capabilities. I also liked the ability to manage the Vault Cache and perform resets where necessary from the web browser interface.
• We had EV FSA, SharePoint and Exchange as one single environment so we benefited from overall single instances of a file. Our backend systems were Netapp which we enabled deduplication for further improve storage savings. EV had a good SQL Reporting mechanism for Archiving and plenty of good canned reports.
• Speed of archiving data was pretty fast.

Incentivized

• ManageEngine ADAudit Plus changes for user and group management can be looked up in builtin reports
• You can build your own reports based on almost every logic you can think of
• You have the ability to create alerts based on logic and filters and sendout custom alerts to email, SMS or other means.
• First you need to understand the basics of the software, after that the software itself is very helpfull in configuring specific items.
• I really love the support that ManageEngine is giving the customer, for all questions I use the chat on their website. This is for me the best remote support I ever saw, and I saw a lot in my 20 years of experience in IT.

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• The search function in the vault does not work very well.
• Cost. If not planned diligently, it might add to the overall cost.
• Not easy get a expert to address the issue fast.

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• It's based on Java engine that is slow -- reports are often difficult to build (we are going to upgrade the machine it's running on to see if this is the issue)
• Keeping this software up to date is a pain; there should be a better "update" function
• The naming and navigation are terrible -- it's never clear which feature you're looking for and where it's hidden in the menus
• Adding machines is not as easy as it should be; occasionally there are IP conflicts that are nearly impossible to resolve

Incentivized

Symantec Enterprise is one of the best in the industry. We have already deployed their product to thousands of devices in the company and it would be a huge project to go through and change to an alternative product. We have also had much luck in dealing with their customer support. They have been very pleasant to deal with and their technical support has been quite knowledgeable in fixing our issues. This leaves us with very little reason to switch to a new product. We would have to see a significant amount of cost savings to switch to an alternative that offers all the same features and modules.

It works great for everything we need and use. Any issues in the software are pretty easy to resolve with tech support. And they are very responsive to resolving issues. Even ones where a fix/patch are required. At present, the software does everything we need it to for compliance, audit, and account review.

Incentivized

ADAudit with its cloud and on prem install option allows any organization to get in on AD report management. Whether you need to report internally only for for external audit controls its a great tool with flexibility to handle most any user or group report capability. Since this also includes m365 integration it enables IT pros to administer usage, license, cost control and permission access to most anything in Microsoft's portfolio. Its a great tool all around for AD integrated access needs.

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uptime good

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Integration/overlap between products could be improved

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I'd give their support a 10 if it weren't for the fact that sometimes, the support team (I believe they are overseas) can take a little bit to respond, but not too long. I may submit a ticket in the morning and won't hear about it until later in the afternoon. However, my tickets were not "urgent," so that may have been the reason for the delay. Other than that, support is great, and the ManageEngine account team has visited us in the past. It's always nice to see your product representatives take a white-glove approach like that.

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knowledgable and prompt response

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The remote setup team helped when i needed it and setup weas very straight forward and easy. The advanced setup for an external db and customizations for our latest version AD environment went pretty easy once they found documentation on customization.

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I haven't research any other software against Enterprise Vault. Office 365 automatically has archiving capabilities that we use in the cloud. In comparison to Office 365, I'd say Office 365 comes out on top. For one thing, we essentially don't have to manage it. It also seems to preform better. However, Enterprise Vault does very well if you have an on-premise email solution.

Incentivized

In terms of features, ADAudit Plus offers a comprehensive set of features for monitoring and auditing Active Directory, including real-time alerts, detailed reports, and user behavior analytics. The platform also offers support for multiple platforms, including Windows, UNIX, and Linux, as well as integration with other ManageEngine tools.

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updates are effective and system is reliable

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• Helps on the data management life-cycle, moving unused data to cheaper storage and/or deleting it after some time, if required.
• Also helps reducing the amount of data to be backed up on the active array.

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I like the ability to customize reports and provided great visibility to AD and some servers.

• It helped greatly with customer support issues when we used ADAudit with the hundreds of customer accounts used for SSON to the LOB application server to users over Citrix.
• It saved time on some issues with accounts and Group Policy changes that affected customer experience.