Overall Satisfaction with Symantec Enterprise Vault
We were using Enterprise Vault to archive all email coming into our mail server prior to our migration to Office 365 E3. This allowed us to keep mailbox storage allocated to employees low. Employees could delete email with confidence that it was archived somewhere safe in case it needed to be accessed again in the future.
- Archiving Email. All incoming and outgoing email is stored by Enterprise Vault and is easily accessible if needed.
- Retention periods could be set to keep archives for a certain amount of time.
- Paging through archives can be time consuming. The software seems slow at this. This was possibly related to our own server performance.
- There are a lot of options to expand out in the tree. It can be overwhelming at first.
- Storage cost was the biggest negative impact we have. This can be relatively small if you have a small company.
- The positive impact was we were able to look up old contracts that may have been lost.
I haven't research any other software against Enterprise Vault. Office 365 automatically has archiving capabilities that we use in the cloud. In comparison to Office 365, I'd say Office 365 comes out on top. For one thing, we essentially don't have to manage it. It also seems to preform better. However, Enterprise Vault does very well if you have an on-premise email solution.
I would recommend it to anyone that needs to archive employee emails. Whether it be simple record keeping or if you're required to hold email for litigation holds. The reason we no longer use Enterprise Vault is we moved our email service to the cloud, Office 365. Archiving is part of the service we pay for, and obviously we're no longer hosting email ourselves.