Arctera Insight vs. ClearDATA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arctera Insight
Score 6.0 out of 10
N/A
Over half of all enterprise data is “dark” or unknown, creating regulatory risks. Data Insight, from Arctera gives compliance teams the ability to classify and contextualize content, to make it easier to search through data, gain insights, and meet regulatory requirements.N/A
ClearDATA
Score 10.0 out of 10
N/A
ClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A
Pricing
Arctera InsightClearDATA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arctera InsightClearDATA
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arctera InsightClearDATA
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Arctera InsightClearDATA
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Medium-sized Companies
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Score 8.4 out of 10
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Score 8.4 out of 10
Enterprises
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Score 8.4 out of 10
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arctera InsightClearDATA
Likelihood to Recommend
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
Arctera InsightClearDATA
Likelihood to Recommend
Arctera US LLC
No answers on this topic
ClearDATA
ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
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Pros
Arctera US LLC
No answers on this topic
ClearDATA
  • Leadership is very attentive, working hard to forge interpersonal relationships
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Cons
Arctera US LLC
No answers on this topic
ClearDATA
  • Support was a challenge. Often tickets would sit until escalated.
  • Clear expectations on both sides caused communication challenges.
  • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
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Alternatives Considered
Arctera US LLC
No answers on this topic
ClearDATA
Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
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Return on Investment
Arctera US LLC
No answers on this topic
ClearDATA
  • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
  • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
  • From a customer service standpoint, it was 50/50.
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