TrustRadius: an HG Insights company

Arctic Wolf Managed Detection and Response vs. LevelBlue Managed Security Services vs. SentinelOne Vigilance

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctic Wolf Managed Detection and Response

    Score9.1 out of 10
    N/AArctic Wolf Networks in Sunnyvale provides scalable managed cybersecurity protection for IT-constrained companies, to keep their critical data, networks, web-based applications, and devices safe. Working as an extension of an internal team, Arctic Wolf security experts deliver 24x7 cloud-based monitoring, risk management, threat detection, and response services that protect companies from ever-evolving methods of cyber attack.N/A

    LevelBlue Managed Security Services

    Score10 out of 10
    N/ALevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A

    SentinelOne Vigilance

    Score8.7 out of 10
    N/ASentinelOne’s Vigilance Respond and Respond Pro Managed Detection & Response (MDR) service subscriptions are designed to supplement their endpoint security SaaS offerings. Their team is an in-house non-outsourced team of security experts that augment customer security with a second set of eyes that enable customers to focus on incidents that matter.N/A
    Pricing
    Arctic Wolf Managed Detection and ResponseLevelBlue Managed Security ServicesSentinelOne Vigilance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctic Wolf Managed Detection and ResponseLevelBlue Managed Security ServicesSentinelOne Vigilance
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details———
    More Pricing Information
    User Ratings
    Arctic Wolf Managed Detection and ResponseLevelBlue Managed Security ServicesSentinelOne Vigilance
    Likelihood to Recommend
    7.0
    (3 ratings)
    9.1
    (5 ratings)
    8.2
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    Arctic Wolf Managed Detection and ResponseLevelBlue Managed Security ServicesSentinelOne Vigilance
    Likelihood to Recommend
    Arctic Wolf Networks
    [Artic Wolf SOC-as-a-Service is] great if you don't have a large team nor the time to look at all the systems in your network. They monitor 24x7x365 taking that burden away from a reduced IT team.
    Incentivized
    Read full review
    LevelBlue
    The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
    Incentivized
    Read full review
    SentinelOne
    It is well suited for small teams who need the boost in visibility and action on security and want better insight on the threats in their environment(s).
    Incentivized
    Read full review
    Pros
    Arctic Wolf Networks
    • Monitoring 365 logins
    • Monitoring Windows processes
    • Active Directory monitoring
    Incentivized
    Read full review
    LevelBlue
    • Manages and monitors traffic to provide security
    • Reports in timely manner on all incidents
    • Web portal access to review reports and suggestions
    Incentivized
    Read full review
    SentinelOne
    • Excellent EDR software
    • 24x7 response team to action alerts
    • Quick response, usually well inside SLA
    Incentivized
    Read full review
    Cons
    Arctic Wolf Networks
    • Too many independent dashboards to look at (they are working on consolidating)
    Incentivized
    Read full review
    LevelBlue
    • There is no option to include rules type functions, which would be very useful to save configuration time.
    • The support is not as helpful as I would like, nor its documentation.
    • A friendly graphical interface would be very well accepted.
    Incentivized
    Read full review
    SentinelOne
    • [SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
    • Ability to extract notes and incidents to our SIEM would be great
    • A customer success manager would be a nice addition
    Incentivized
    Read full review
    Usability
    Arctic Wolf Networks
    Their portal is easy to use and they raise important incidents to us via email or phone. They have been good with us customizing the way we want to get important information. Sometimes there is a delay between when we have resolved and issue and it is updated on the portal.
    Incentivized
    Read full review
    LevelBlue
    No answers on this topic
    SentinelOne
    It does have a bit of a learning curve when it comes to usability, but once you become comfortable with the filters and how things are organized and the actions that can be taken then it becomes a really powerful tool, it just takes time to learn how it is best utilized or how it may best fit in your workflow.
    Incentivized
    Read full review
    Alternatives Considered
    Arctic Wolf Networks
    The biggest issue with Crowdstrike was their sales staff - they were not very responsive. AWN does frequent check-ins with us, which helps communication. We have not had any issues with the service creating downtime. Whereas Crowdstrike had an issue in July 2024 that created many problems. This combined with the sales issues made it easy for us to go back to AWN.
    Incentivized
    Read full review
    LevelBlue
    We have not really looked at other products.
    Incentivized
    Read full review
    SentinelOne
    SentinelOne Vigilance was as good or better than each of the products we also have used in this product range. We chose SentinelOne Vigilance for many of our clients based on the supported integrations with our other toolsets.
    Incentivized
    Read full review
    Return on Investment
    Arctic Wolf Networks
    • Stopped unauthorized 365 access on user account
    • Pointed out malicious file activity on end point
    • Alert sent when a domain admin account was enabled
    Incentivized
    Read full review
    LevelBlue
    • Protects valuable data and defends against increasingly sophisticated threat actors
    • We have achieved increase in customer trust and distinguished the company from our main rival
    • Freed the company's roughly 10 employees to focus on expanding the business internationally
    Incentivized
    Read full review
    SentinelOne
    • 100% EPP and EDR since implemented - ZERO COMPROMISES
    • Enabled remote and hybrid work as SentinelOne [Vigilance] works in all locations all the time
    • Easy to install endpoint
    Incentivized
    Read full review
    ScreenShots