TrustRadius: an HG Insights company

ARIES Interaction Manager vs. SAS Intelligent Decisioning vs. SmartFocus, now part of Actito

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ARIES Interaction Manager

    N/AN/AARIES Interaction Manager from Infocenter headquartered in Charlotte is an application built on the ServiceNow platform that optimizes online relationships and interactions between employees, customers, prospects, partners and suppliers. The NOW Certified app aims to provide a 360-degree view of customers (internal and external), helping to execute hyper-personalized, omni-channel customer journeys to drive high impact business outcomes.N/A

    SAS Intelligent Decisioning

    Score8.9 out of 10
    N/ASAS Intelligent Decisioning (featuring Real-Time Decision Manager) is designed to drive real-time interactions and automate operational decisions at scale.N/A

    SmartFocus, now part of Actito

    Score7.3 out of 10
    N/ASmartFocus offers real-time interaction management software. Their messaging cloud marketing platform encompasses email, social, mobile and analytics capabilities. Founded in 1999 as EmailVision, SmartFocus has grown to serve customers across the globe; SmartFocus boasts over 2,500 customers of its Message Cloud, including HP, Mercedes-Benz, and others. It's features are relatively broad and encompassing, though central to it is the ability to build and launch email marketing campaigns. It also…N/A
    Pricing
    ARIES Interaction ManagerSAS Intelligent DecisioningSmartFocus, now part of Actito
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ARIES Interaction ManagerSAS Intelligent DecisioningSmartFocus, now part of Actito
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    ARIES Interaction ManagerSAS Intelligent DecisioningSmartFocus, now part of Actito
    Likelihood to Recommend
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    ARIES Interaction ManagerSAS Intelligent DecisioningSmartFocus, now part of Actito
    Likelihood to Recommend
    Infocenter
    No answers on this topic
    SAS
    No answers on this topic
    Actito
    Before we used SmartFocus we had a simple bespoke drag and drop builder, where we could add as many "templates" as we wanted. In SmartFocus, the drag and drop builder is smoother and better, but you can't add your own templates. If you are happy with the provided templates, then building newsletters will be really good experience.
    Incentivized
    Read full review
    Pros
    Infocenter
    No answers on this topic
    SAS
    No answers on this topic
    Actito
    • Push newsletters to customers
    • Managing campaigns
    • Drag and drop builder
    Incentivized
    Read full review
    Cons
    Infocenter
    No answers on this topic
    SAS
    No answers on this topic
    Actito
    • Drag and drop builder
    • 2-factor authentication
    • Internal integration (the system is too big for an average user what make it hard to use sometimes)
    • Image gallery reliability
    Incentivized
    Read full review
    Alternatives Considered
    Infocenter
    No answers on this topic
    SAS
    No answers on this topic
    Actito
    We need a service where we can have support when necessary and a system that will handle a high amount of campaigns, with the functionality where even a junior member of the team can create a campaign from assets provided by the graphic team. SmartFocus has that.
    Incentivized
    Read full review
    Return on Investment
    Infocenter
    No answers on this topic
    SAS
    No answers on this topic
    Actito
    • By using Smart Focus we massively cut the cost of creating a new e-mail campaign
    • On the other hand, the cost of SmartFocus is much higher than a competitor
    Incentivized
    Read full review
    ScreenShots