Armor vs. Black Duck Software Composition Analysis (SCA)

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

If you are using a lot of open-source libraries, which is most likely, this is a must-have to ensure no known vulnerabilities slip into production

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Quick inventory scan: Black Duck helps us scan the code repositories in no time. And quickly list the components and I now really know what is in my code.
• Security and License risk management: Black Duck being rich in its knowledge base about the vulnerabilities and license issues of open source components, quickly compares the identified inventory to the Black Duck knowledge base and lists all the vulnerabilities and license issues in the code.
• Integration for automatic scanning: Black Duck is part of devops which provides us automatic scanning. Black Duck is not just for devops but also SecOps.

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• License model based on usage is costly.
• Documentation is extensive, but often confusing.
• Black Duck Hub could use some feature improvements for more robust governance capabilities

Incentivized

If you don’t know how to scan for the language, it isn’t entirely user friendly

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

Support seems very responsive.

Incentivized

Black Duck is an obvious choice, with its versatility, integration, best enterprise support and on top of the list the knowledge base Black Duck has. Vega or Grabber also scans the application and tells about vulnerabilities. But it can never be compared with the feature set of Black Duck. Black Duck can also generate reports.

Incentivized

• It is hard to measure ROI since Black Duck Hub saves us from costly legal battles that have thankfully never had to happen.

Incentivized