Armor vs. CYREBRO

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

As a small business owner, affording top-class cybersecurity platforms has always been a problem for me until now. Cyrebro provides a functional platform to monitor all my businesses. I have real-time monitoring of suspicious activities with actual response and mitigation. It really helps me to better understand how to optimize my business processes.

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Precise monitoring to find suspicious activity at early stage
• Real time response suggestions for incidents

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• Since I'm not a tech expert, I'd like to see more material available for non-experts
• More articles about cybersecurity topics

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

• Cyrebro prevents online attacks to my businesses and keep them safe
• 24/7 monitor/incident response makes me concentrate on working on my business, instead of worrying on security
• Helps me safe time and money when working on fixing damages caused by cyber attackers