Armor vs. Kemp Flowmon ADS

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

Flowmon ADS is a customizable anomaly detection solution with excellent scalability capabilities and quick integration into the organization environment. Flowmon ADS provides a large set of essential detections out of the box, which allows to quickly acquire an awareness of potential problems in the monitored network. Custom configuration, filters, and false-positive flagging make the system highly customizable for diverse environments. Powerful dashboards make summaries and reporting a breeze. We use the Flowmon Anomaly Detection System daily for event detection and incident handling. It provides high-quality detection methods with low false-positive rates.

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Kemp Flowmon ADS provides a large set of essential detections out of the box, which allows us to quickly acquire an awareness of potential problems in the monitored network.
• Custom configuration, filters, and false-positive flagging make the system highly customizable for diverse environments.
• Powerful dashboards make summaries and reporting a breeze.

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• Multi-license policy
• Outdated GUI
• Limited use of AI methods

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

• Early detection of cyber security events and incidents.
• Processing a large number of network flows on input (which means more than 60K flows per second)
• Parameterization of detection methods.
• The possibility to decide on the false-positive rate within the output of each method.