Likelihood to Recommend Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
Read full review In HCL AppScan automation maintain a reasonable pace of review and remediation of flaws for our apps. HCL AppScan is a cloud-based enterprise mobile application security testing solution for Android and iOS applications developed using Java, .Net or Objective-C. So it covers all our area and It consists of three components: AppScan Source Edition for developing and testing apps internally, AppScan Standard Edition for testing internally or externally, and AppScan Enterprise Edition for large enterprises who need to secure their entire mobile application portfolio across the organization with multiple device types.
Read full review Pros Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind. Speed - We can scale resources easy and the infrastructure is fast and efficient. Responsiveness - Support tickets are handled very fast with almost immediate solutions. Read full review AppScan works well in finding application vulnerabilities such as SQL injection, cross-site scripting and all of the OWASP top 10. Flexible reporting allows us to generate executive reports for application owners as well as separate technical reports for developers and system engineers. Technical reports include remediation information and cross reference CVSS scores Because it maintains data on all repeated assessments it helps us to do trending and metrics on compliance Read full review Cons Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email. The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request. The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious. Read full review It can have a FAQ session in the Application itself. It can recommend the fix for the error that occurred during the scan. Like its storing multiple manuals explore, It should have the capability of storing multiple logins. Read full review Support Rating Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
Read full review Alternatives Considered Both solutions are decent, however, I had team members who had the experience working with HCL AppScan. Also, the product was priced nominally which suited our budget. Further, HCL AppScan's user community was bigger and many learning resources were freely available which helped junior peers learn quickly and eliminate any issues
Read full review Return on Investment There are countless implementations to accomplish the same thing, and so many configurations are required. Even if you test it finished and find no vulnerabilities, there is no point if you just get the error screen. Until now, I was worried about vulnerabilities and security in software development, but I think it was good to find the vulnerability problem quickly with HCL AppScan. Read full review ScreenShots