Armor vs. Pathlock

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

It is a very good software for securing your enterprise software. It helps you keep the access secure. It integrates over 100 applications. It monitors all user activity permissions and data security control all over our applications from one panel. PathLock can automate all user access reviews and can identify all sensitive data access to produce complaint reporting for SOX, CCPA, GDPR, and many more regulations. There is a high degree of automation in the software.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Access Management
• Compliance Management
• Policy Management Software

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• Experience some issues with certain devices.
• Should be marketed more for more visibility and awareness
• Should integrate more and more applications

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

Not used any software apart from PathLock in this category

Incentivized

• Access to all applications and their user access permissions and data security controls through a single panel.
• Automates Compliant Reports for regulations like SOX, Single Software does multitasking.
• Value for money, Positive ROI.

Incentivized