Armor vs. REVE Antivirus

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

Suited for both personal and organizational use

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Strengths: Quick scan
• Parental control
• Mobile app notification
• Weakness: Limited free trial

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• Improvement in the UI would be more helpful
• $19 for the base package is a little high, though you get an antivirus for 2 PCs. A reduction in price would be more preferable.

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

I used Norton in the past. Norton does not need any introduction as it is number 1 when it comes to cyber security. However, I had heard about REVE Antivirus from a friend so I decided to use it and found it great! Additionally, I got Reve Antivirus for 2 PCs for $19 which boils down to 9.50 USD for each PC, whereas Norton is selling for 11.50 USD for 1 PC.