AT&T Business vs. OneSource Communications Business Internet Services

We get very reliable service for the cost. The setup was made very easy when we signed up, they pulled all of the cables they needed and worked with our building to get us lit as soon as possible. During the recent wind storms and wild fires in Los Angeles, our backup internet line from a competing ISP went down multiple times for many hours, where the AT&T line stayed up like a champ.

Incentivized

Had a billing question. Called in to ask about it and the {...} was very helpful and explained why my bill had changed then offered solutions.

Incentivized

• Cost effective
• Reliable
• Easy setup

Incentivized

• Customer service
• Billing concerns resolved

Incentivized

• Cost isn't the cheapest compared to competitors

Incentivized

• Standard hours of operation so there isn't always someone available to assist

Incentivized

The service has been great, no complaints at all.

Incentivized

Low rating due to poor support

Incentivized

In several areas in Florida AT&T was the only carrier available at the time for POTS service

Incentivized

We live in an area with limited options for home internet. CenturyLink's customer service was frustrating and they could not provide high enough speeds for our needs so we were very relieved to see that we were getting fiber in our neighborhood

Incentivized

• We switched to AT&T from a DIA line that was very overpriced for the speed and saved about 50%

Incentivized

• Outages have prevented me from being able to work
• Outages are usually resolved

Incentivized