athenaOne vs. NextGen® Practice Management Solutions

Very well suited for outpatient multi-specialty clinics. May not be perfect for hospital based practices, but I am not in a position to say that with conviction as we are not hospital based organization.

Incentivized

To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.

Incentivized

• Very easy to keep track of quality measures.
• Easy to track suspect conditions, care gaps.
• Easy to review performance of providers across the whole organization.

Incentivized

• Ability to save favorite phrases and templates to make charting more efficient for providers.
• Ability to interface with Question Diagnostics for certain laboratory tests.
• Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.

Incentivized

• At this point I can not think of anything that I am missing.

Incentivized

• The software requires annoying/disruptive updates.
• The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
• At times, the system is a bit "slow."
• The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
• We were able to achieve cost-savings through some other systems.

Incentivized

SOAPWARE, Centricity, Amazing charts

Incentivized

NextGen was more scattered and less streamlined than either Allscripts or EPIC

Incentivized

• At least 2-3% increase in revenue collection.
• Timely note completion rate went up.
• Increase in payments from insurers for P4P.

Incentivized

• Nextgen did a good job of transitioning our practice away from paper health records.
• I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
• By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.

Incentivized