Very satisfied with our decision to transition to athenaOne from Centricity
February 24, 2021

Very satisfied with our decision to transition to athenaOne from Centricity

Mohammad Khan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with athenaOne

We have been using athenaOne for the past 2 years at our 14 locations with 21 providers. Prior to that we were using another EMR and billing software. We were extremely frustrated with our previous software solution and that prompted us to look for an EMR/billing solution that will satisfy the need of our providers. Since switching to athenaOne we have experienced a significant increase in the productivity for our providers. At the same time there is an improvement in our cash flow, receivables and percent of revenue collected.
  • Very easy to keep track of quality measures.
  • Easy to track suspect conditions, care gaps.
  • Easy to review performance of providers across the whole organization.
  • At this point I can not think of anything that I am missing.
  • At least 2-3% increase in revenue collection.
  • Timely note completion rate went up.
  • Increase in payments from insurers for P4P.
SOAPWARE, Centricity, Amazing charts

Do you think athenaOne delivers good value for the price?

Yes

Are you happy with athenaOne's feature set?

Yes

Did athenaOne live up to sales and marketing promises?

Yes

Did implementation of athenaOne go as expected?

Yes

Would you buy athenaOne again?

Yes

Very well suited for outpatient multi-specialty clinics. May not be perfect for hospital based practices, but I am not in a position to say that with conviction as we are not hospital based organization.