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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ATOmate

    Score9 out of 10
    N/AATOmate automationes ATO document processing and distribution. From Business Automation Works (BAW) headquartered in Melbourne, a solution created for accountants that want to communicate important ATO information to clients efficiently and effectively; ATOmate automates the processing, checking and distribution of ATO documents including Notices of Assessment, Statements of Account and Tax Debts.N/A

    Aurea Process

    Score10 out of 10
    N/AAurea Process (formerly CX Process) from Aurea Software in Austin is a business process management offering, based on Savvion BPM.

    $200,000

    per year

    Pricing
    ATOmateAurea Process
    Editions & Modules
    No answers on this topic
    License
    $200,000
    per year
    Offerings
    Pricing Offerings
    ATOmateAurea Process
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    ATOmateAurea Process
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ATOmate and Aurea Process
    Feature
    ATOmate
    -
    Ratings
    Aurea Process
    5.3
    1 Ratings
    37% below category average
    Dashboards00 Ratings6.01 Ratings
    Standard reports00 Ratings6.01 Ratings
    Custom reports00 Ratings4.01 Ratings
    Process Engine
    Comparison of Process Engine features of ATOmate and Aurea Process
    Feature
    ATOmate
    -
    Ratings
    Aurea Process
    5.8
    1 Ratings
    36% below category average
    Process designer00 Ratings6.01 Ratings
    Process simulation00 Ratings7.01 Ratings
    Business rules engine00 Ratings5.01 Ratings
    SOA support00 Ratings5.01 Ratings
    Process player00 Ratings7.01 Ratings
    Model execution00 Ratings5.01 Ratings
    Collaboration
    Comparison of Collaboration features of ATOmate and Aurea Process
    Feature
    ATOmate
    -
    Ratings
    Aurea Process
    4.0
    1 Ratings
    70% below category average
    Social collaboration tools00 Ratings4.01 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of ATOmate and Aurea Process
    Feature
    ATOmate
    -
    Ratings
    Aurea Process
    4.0
    1 Ratings
    68% below category average
    Content management00 Ratings4.01 Ratings
    Best Alternatives
    ATOmateAurea Process
    Small Businesses
    No answers on this topic
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    No answers on this topic
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ATOmateAurea Process
    Likelihood to Recommend
    9.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    ATOmateAurea Process
    Likelihood to Recommend
    Business Automation Works (BAW)
    ATOmate has automated so many processes and we are now able to assign staff to more meaningful tasks rather than sorting out paper documents.
    In saying that, there are times when manual intervention is required like sending out a big payment required.
    Incentivized
    Read full review
    Aurea
    The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
    Incentivized
    Read full review
    Pros
    Business Automation Works (BAW)
    • They are at the forefront of any changes with the way the ATO is working
    • The pro-actively find solutions for problems that could arise
    • They keep us informed of any downtime with their product or the ATO
    • They get almost all documents from the portal without any input from us.
    Incentivized
    Read full review
    Aurea
    • Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
    • User-friendly UI
    • Relatively painless implementation
    Incentivized
    Read full review
    Cons
    Business Automation Works (BAW)
    • Sometimes the ATOmate web portal is very slow
    • There is a lack of logging of events that we as users can see
    • We should be able to assign a partner to documents where the client is unknown
    Incentivized
    Read full review
    Aurea
    • Standard edition is significantly lighter touch than the (pricier) Enterprise version
    • There are similar solutions on the market that are competitively prices and offer positive user experience
    • Data migration can be tricky at times
    Incentivized
    Read full review
    Alternatives Considered
    Business Automation Works (BAW)
    ATOmate has the ocr that is far superior to kofax and the client names and amounts on the ato forms are almost 99% captured. This was compared to about 80% with kofax
    Incentivized
    Read full review
    Aurea
    No answers on this topic
    Return on Investment
    Business Automation Works (BAW)
    • ATOMATE has allowed us to redeploy admin staff to different tasks and we have been cable to expand without needing more staff
    • The only downside to it is the admin staff used to keep excel sheets that would be checked off every quarter and the partners used that sheet to keep track of their workflow
    • We no longer have to wait for paper correspondence from the ato as most gets picked up by ATOmate
    Incentivized
    Read full review
    Aurea
    • As our customers vary in size and maturity, the ROI ranges accordingly.
    • For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
    • For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.
    Incentivized
    Read full review
    ScreenShots

    Aurea Process Screenshots

    Screenshot of CX Platform enables leading companies to modernize, automate, and monitor their back office by bridging legacy SOA solutions to modern micro-service and container-based architectures.