Aurea Process vs. DevExpress Universal

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

When you want to display spreadsheet based reports, it's really convenient as it has everything out of the box.

If you have very basic components like combo boxes or lists, there is hardly a point in using such a large component set.

In the end, it's a matter of finding a good balance between functionality and complexity.

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Handle large and complex datasets using its table widget (DataGrid)
• Handle large and complex hierarchical datasets using its tree table widget (TreeList)
• Customize widget to fulfill advanced requirements such as adding a complex grid inside a grid cell

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• Documentation could be improved
• Better examples of code in languages other than C
• Better wizards for building applications

Incentivized

DevExpress Universal controls are much simpler to use, implement and customized as compared to Kendo. Learning curve for telerik is high, though level of customization that can be achieved with telerik exceeds that of DevExpress Universal. Found DevExpress Universal community support to be better then its competitors. License cost is also a wining bar here.

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• It is good for asp.net application and it takes less time in development which we used two years back.
• We have stopped with these tools when clients were asking applications to be built in angular or react. We have switched to Kendo.