Aurea Process vs. IBM Decision Manager Open Edition

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

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Red Hat Decision Manager is well suited for developing a microservices-based application architecture where reusable components / APIs can be used across different end-user applications. It however may not be well suited for use cases where business users need low code / no-code environment to maintain business rules themselves without any developer / IT team support

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• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

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• Business rule management for filtering the candidate
• Automate the possible decision making which reduces the time and increase the productivity
• Whenever business rule changes based on the client requirement.

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• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

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• It should be easy to use because it needs more knowledge
• You should be trained to your partner well
• Well Documentations are needed

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Red Hat Decision Manager can be scaled and adapted to meet the automation needs of the organization as it grows by reusing the components and business rules data which provides a high ROI on the renewal costs.

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Implementation phase is very difficult .Of course ,you need to know bunch of things about cloud,container,automatization

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The support for Red Hat decision Manager can be improved to be more omnichannel with better response times for the customers.

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For high volume and / or complex set of legacy business rules, plan for adequate time for data migration activities.

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If you have a low budget to invest probably JBoss BRMS is the option for you, if your budget is not restricted you'll probably like to consider Bizagi

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

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• Quickly write business rules
• Computers can take decision
• Complex event processing

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info