TrustRadius

Aurea Process vs. Netigate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aurea Process
Score 10.0 out of 10
N/A
Aurea Process (formerly CX Process) from Aurea Software in Austin is a business process management offering, based on Savvion BPM.
$200,000
per year
Netigate
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
Netigate is an online survey software focused on assisting users with customer satisfaction, employee engagement, and market research. According to Netigate, their survey platform is trusted by 3,500 of the world's leading brands—such as Electrolux, Ericsson, Vodafone, E.ON, DB Schenker, and Spotify. Since its establishment in 2005, Netigate has received several Swedish and international awards such as the Deloitte Technology Fast 100 several years in a row. Headquarters…N/A
Pricing
Aurea ProcessNetigate
Editions & Modules
License
$200,000
per year
Professional
on request
contact us
Core
on request
contact us
Enterprise
on request
contact us
Offerings
Pricing Offerings
Aurea ProcessNetigate
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Pricing on request. All licenses include Unlimited Surveys & Responses, Between 3-20 User Licenses, All-Inclusive Customer Support, Webinars, Recorded Tutorials and online resources, Mobile responsive design, Security & Data Protection Standards. Custom Plan Add-Ons: All licenses have the possibility to have customer plan add-ons such as Dashboards, Order Pages, DPA Customisations, Tailored On-Site Education, External Benchmark Data and Professional Services Expertise.
More Pricing Information
Community Pulse
Aurea ProcessNetigate
Features
Aurea ProcessNetigate
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Aurea Process
5.3
1 Ratings
37% below category average
Netigate
-
Ratings
Dashboards6.01 Ratings00 Ratings
Standard reports6.01 Ratings00 Ratings
Custom reports4.01 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Aurea Process
5.8
1 Ratings
36% below category average
Netigate
-
Ratings
Process designer6.01 Ratings00 Ratings
Process simulation7.01 Ratings00 Ratings
Business rules engine5.01 Ratings00 Ratings
SOA support5.01 Ratings00 Ratings
Process player7.01 Ratings00 Ratings
Model execution5.01 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Aurea Process
4.0
1 Ratings
70% below category average
Netigate
-
Ratings
Social collaboration tools4.01 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Aurea Process
4.0
1 Ratings
68% below category average
Netigate
-
Ratings
Content management4.01 Ratings00 Ratings
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User Ratings
Aurea ProcessNetigate
Likelihood to Recommend
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Aurea ProcessNetigate
Likelihood to Recommend
Aurea
The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
Verified User
Anonymous
Read full review
Netigate
No answers on this topic
Pros
Aurea
  • Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
  • User-friendly UI
  • Relatively painless implementation
Verified User
Anonymous
Read full review
Netigate
No answers on this topic
Cons
Aurea
  • Standard edition is significantly lighter touch than the (pricier) Enterprise version
  • There are similar solutions on the market that are competitively prices and offer positive user experience
  • Data migration can be tricky at times
Verified User
Anonymous
Read full review
Netigate
No answers on this topic
Return on Investment
Aurea
  • As our customers vary in size and maturity, the ROI ranges accordingly.
  • For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
  • For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.
Verified User
Anonymous
Read full review
Netigate
No answers on this topic
ScreenShots

Aurea Process Screenshots

Screenshot of CX Platform enables leading companies to modernize, automate, and monitor their back office by bridging legacy SOA solutions to modern micro-service and container-based architectures.

Netigate Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Voice of Employee - Mobile viewScreenshot of We are proud to have several of Europe's leading companies as customers. 95% of our customers choose to extend their license – our ambition is to get that to 100%! Our customers range from start-ups to some of the world's largest companies – our strength is in our ability to tailor a solution that suits your needs