Autodesk Docs vs. SmartVault

Since my favorite feature is that it brings everyone together, I find it appropriate to interpret it from this perspective. The platform created for all project stakeholders to work together in real time helps increase project efficiency, reduce errors and minimize delays. It creates real-time data, analysis and reporting that will ensure increased and high project performance, which is a quantitative contribution to project management.

Incentivized

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.

Incentivized

• It helps the design team carry out projects more efficiently by facilitating access to up-to-date documents
• It provides the opportunity to share, edit and collaborate on project documents in the cloud environment.
• It supports remote working and eliminates the need for employees to be together for the project or even be in the same city or country.

Incentivized

• Easy navigation
• Email notifications
• Document previews

• It is a bit expensive for small construction companies or project offices, and it is more difficult to reach, especially for countries with high exchange rates such as Turkey.
• It cannot integrate with other non-Autodesk software we use within the company.
• Being dependent on the internet is a problem. Of course, I know that being cloudy requires internet, but it may be an advantage to at least keep the used files in its own memory for a while.

Incentivized

• They have cut back on support as have many SaaS companies recently.
• The documentation can sometimes be a little difficult to follow.

Incentivized

Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.

Incentivized

Sales team was responsive, price was good, functionality was acceptable

• has made sharing documents with large numbers of clients easier
• has forced us into using their service, or spending time to find a better alternative, in my experience.
• Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection