Avast Cloud Backup vs. Bacula Enterprise

Excellent tool to create computer backup routines through automation by date, time and actions. Backups are not lost and updates are added to the file total. The centralized platform allows managing and also monitoring all computers and analyzing incidents and attempted attacks. This reduces our team's time and makes it easier to handle security incidents more efficiently. We really like the restore feature that can recover a computer in case of any kind of software failure or attack. It's fast and effective. The backup is all in the cloud and is stored in the AVG cloud with AES 256bit encryption and security. Anyway, I can say that it is a cost-effective tool that fulfills the promise but loses in the technical support that needs to be improved.

Incentivized

Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine

• Centralized management with an intuitive and easy-to-use dashboard.
• Automated processes for backup and restore routines.
• Protection against malware and external attacks.
• Optimized and customized reports for information security.

Incentivized

• Bacula has great plugins that work very accurately
• Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
• Bacula performs the backups very accurately which is clearly noticed when a restore is performed
• Its ease of use helps in training new support team members

• Inefficient support and needs improvement in incident response.

Incentivized

• Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
• There is no mobile app to manage backups and restores from smartphones
• Manual installation is time consuming.

Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.

Incentivized

This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.

Bacula Enterprise is always available when we need it, both the backup solution and system support

Operation in the Bacula system has a light and fast interface and reports are generated almost instantly. Perhaps if Bacula is integrated with other solutions it may lose some performance

They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.

Incentivized

The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.

Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.

Incentivized

Regarding contracts, negotiations were extremely accessible and clear in every sales model offered.

Bacula provides intelligent scalability by expanding backups across multiple environments, data backup, Oracle, virtual machines, Office365, cloud...

• Improved workstation backup policies.
• Scheduling backups has optimized employees' time.
• Malware protection.

Incentivized

• Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
• TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.