Professional and reliable backup.
Updated June 07, 2022

Professional and reliable backup.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bacula Enterprise

We use Bacula Enterprise on all company network servers, backing up all information.
  • Backup VMware virtual machines.
  • Backup network servers.
  • Backup of PostgreSQL and oracle database.
  • Backup of oracle database.
  • Backup of file servers.
  • They could just improve a little the visual part of bweb, but in version 14.0.3 it is already very cool.
  • Fast restore
  • Agile backup management
  • Security of the institution's information
  • Extremely positive impact due to our information being important to the institution's activities.
Já usávamos o Bacula Community e decidimos contratar o Bacula Enterprise pois os backups já estavam em um padrão aberto sendo de fácil migração.Outros aspectos nos levaram a contratação:Suporte em caso de algum desastre;Possibilidade de contratação de plugins a aplicações como oracle, postgresql, cloud e interface web;

Do you think Bacula Enterprise delivers good value for the price?

Yes

Are you happy with Bacula Enterprise's feature set?

Yes

Did Bacula Enterprise live up to sales and marketing promises?

Yes

Did implementation of Bacula Enterprise go as expected?

Yes

Would you buy Bacula Enterprise again?

Yes

I believe that Bacula fits perfectly in small and large companies using Linux and Windows operating systems.

Bacula Enterprise Feature Ratings

Live recovery
10
Recovery verification
10
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Management dashboard
10
Platform support
10
Retention options
10
Encryption
10

Using Bacula Enterprise

5 - All who operate the backup system are employees of the information technology sector
1 - The software is so easy to operate that we only have one expert to provide the support work.
  • Vmware virtual machine backups
  • Oracle and Postgresql Database Backup
  • Backup of linux operating systems
  • We implement backup of switches and routers
  • We made integration with zabbix to inform possible problems in backups
We intend to renew but we have some momentary financial difficulties which can get in our way, despite the bacula being much cheaper than other backup solutions.

Evaluating Bacula Enterprise and Competitors

Yes - We updated bacula community to the enterprise version
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Certainly the two most important factors were: Features along with the previously used backup format (Bacula Community); Price much less than other solutions.
I wouldn't change anything about the acquisition process.

Bacula Enterprise Implementation

Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
  • Implemented in-house
  • Third-party professional services
We contracted the implementation together with Bacula Brazil, which provided us with all the necessary and fast support for the perfect functioning of the solution.
Not sure - We already had an old backup system (bacula community) that was totally improved with Bacula Enterprise
  • We had no implementation issues.

Bacula Enterprise Support

Extremely fast support and all the people I contacted were super interested in clarifying or solving any kind of technical calls.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Problems left unsolved
I bought support to have greater security in case a problem arises. The tool is very good and I only had to get in touch for cases where I wasn't sure to make some decisions in using the tool.
A little over 2 years ago I opened a ticket where the backups had problems when recording to a tape library. The analysts contacted me and we came to the conclusion that the equipment (hardware) was in trouble. How bad! We no longer had warranty on this equipment. The problem was not the software.

Using Bacula Enterprise

Extremely easy to use software.
ProsCons
Like to use
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • I couldn't find any features difficult to use.