Avast Secure Web Gateway (SWG) vs. Cisco Secure Web Appliance

I have been using [Avast Secure Web Gateway (SWG)] for a very long
time in my organization, it is very easy to use with having the interface
created on a very advanced module. Designed with much-modernized UI and dashboard
is very pleasing to use and to have the best experience on it.

Incentivized

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.

Incentivized

• I have been using this platform in my organization for securing the network for a very long time and I am satisfied with their services and features.
• It helps me in blocking web threats before coming on the network automatically which saves my network from potential attack.
• Completely functional UI with having all the features to have a fast and secure working environment.

Incentivized

• SMA gave us central control over multiple servers, simplifying management.
• Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
• Convenient licensing for virtualized environments that allows easy scaling.

Incentivized

• The major drawback of using Avast secure web gateway that it sometimes slows down the system in blocking web threats.
• Secondly, it is hard to set up the first time as it takes a lot of effort and time to completely integrate with the system to make it fully functional.
• Starting scanning the web application and organizing network in the background which talks a lot of memory and slows down the other processes.

Incentivized

• I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
• It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
• It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.

Incentivized

Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.

Incentivized

Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.

Incentivized

At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.

Incentivized

• I am facing a lot on my organization's websites that it shows a lot of ads on the screen which sometimes got a freeze on the page and takes the whole screen to play which is a lot of time-consuming and slows down the work.
• Avast Secure Web Gateway [(SWG)] is one of the best protection solutions available in the market to secure network traffic.

Incentivized

• Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
• Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
• Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.

Incentivized